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Independence Blue Cross

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Independence Blue Cross reviews

3.5

55% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

50% positive business outlook

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

767 reviews
1.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros for working at IBX. The pay is substandard and the benefits are expensive. Employees do not have a voice in the organization.

Cons

Management lies a lot. They promised during my interview that I could work from home 5 days a week, if I wanted to. Then a year later, they revoked the promise. Now, to work in the office, I have to spend $5000 a year in part-time, $5,000 a year in after school care, and $10,000 a year for summer camp. When they broke their promises, they didn't increase my salary. The office is loud, cold, and uncomfortable. The rationale for "return to the office" was greater collaboration. But we are obviously collaborating well because we achieved our revenue goals this year, and 75% of surveyed employees enjoyed the remote work policy. They ignored our responses and our needs and demanded in-person work anyway. I used to love working at IBX, but now I don't believe in the organization.

3.0
Feb 6, 2024

CEO is killing our culture

Recommend
CEO approval
Business Outlook

Pros

The associates, the work that we do, the benefits we are fighting to keep.

Cons

Executive leadership has made a change in the last five years and it hasn't been good. Trying to take away what was presented as our "New World of Work" just 1.5 years ago is unfair and a threat to our companies survival.

1.0
Feb 5, 2024

Disappointed

Recommend
CEO approval
Business Outlook

Pros

Good benefits Yearly profit sharing bonus

Cons

Took a job with remote option and less than a year later the company roles out draconian policy around RTO for three days a week. The approach to RTO was more upsetting than the actual going to the office. Employees expressed concerns about being misled, including during the hiring process, not being told that remote work was only temporary - people were hired who are not within commuting distance. Parents expressed concerns about not being able to enroll their kids in daycare with only 60 days notice. No one was notified that we would need commuter benefits this year, we lost our parking discounts, and parking downtown is 30 plus dollars a day. Crime in Philadelphia is at a level that bodes concern taking public transit or walking around areas by the office. Leadership does not seem to care at all for the concerns of employees and the hardships that they are creating. In addition to giving people minimal time to adapt they are not providing anything to help ease the transition or respecting previously collected feedback of their employees about the preferred schedule. Additionally there is a distasteful tone that employees should be grateful for the flexibility they still have even though the current policies are more restrictive than the ones in place prior to the pandemic. After multiple years of working remotely where the company performance flourished the message coming from leadership is that employees can't be trusted and remote work doesn't count, to the point that people who miss an in-office day are required to make it up on one of their normal virtual days, and employees are being discouraged from working remotely when not feeling well enough to be in the office in person with PTO preferred. These changes reflect a disconnect between company culture and current leadership and are indicative of a decline in the inclusive, equitable, diverse culture that takes care of it's people.

Viewing 136 - 138 of 767 Reviews

Glassdoor has 901 Independence Blue Cross reviews submitted anonymously by Independence Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Independence Blue Cross is right for you.