Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 95 reviews)); "Great people to work with" ((in 47 reviews)); "Great culture and envirmonent to be in" ((in 36 reviews)); "Great coworkers & office perks (gym)" ((in 19 reviews)); "Good Work Environment and much to learn" ((in 13 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 47 reviews)); "Pay. Starting salary is low." ((in 20 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 19 reviews)); "Budget Adjustments due to layoffs" ((in 16 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 12 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

767 reviews

3.0

Sep 23, 2017

Communication

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Opportunity for growth Continuous and ongoing workshops for personal and professional development

Cons

Departmental restrictions make it very difficult to take advantage of the learning and volunteer work that is available.

4.0

Sep 1, 2017

Fair employer with great work / life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

IBC is a great company that is committed to ensuring their employees have opportunities for advancement. There are a number of resources available to people that are motivated enough to take advantage of them. Work life balance really exists, it isn't just something that company touts to get people in the door. IBC is also committed to keeping their employees healthy by offering a free on-site gym, various healthy lifestyle programs in addition to health insurance and PTO for certain medical appointments or procedures. IBC also gives back to the community and offers all employees opportunities to take part in volunteer activities. I love working for a company that does so much to give back to our community.

Cons

As with any large company, at times it can feel like it takes a while to cut through the red tape and make things happen. Some areas of the organization feel like they have less autonomy and flexibility than others.

3.0

May 25, 2017

My experience at IBC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I worked Monday through Friday 9-5 weekends off. Great benefit package.

Cons

Horrible management, micromanaging, high turn over rate with managers. Nobody knew anything you had to find things out on your own.

Viewing 199 - 201 of 767 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Independence Blue Cross

Customer Service Rep (Member Help Team)

Health Coach RN - remote (PA/NJ/DE)

Supervisor- Operations

Supervisor Operations

Manager - Operations-(AHNJ) Hybrid