Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 96 reviews)); "Great people to work with" ((in 45 reviews)); "Great culture and envirmonent to be in" ((in 37 reviews)); "Great coworkers & office perks (gym)" ((in 20 reviews)); "Great company friendly work environment" ((in 14 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 47 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 19 reviews)); "hoppers at higher salary than long" ((in 18 reviews)); "Limited opportunities for growth, Systemic lack of innovation, Parochial work environment, Constant layoffs and downsizing" ((in 18 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 12 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.9

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

3.0

Mar 10, 2016

Upset Former Provider Service Temp

Customer service representative-temp

Recommend

CEO approval

Business Outlook

Pros

Great Experience. Ok environment. Lots of great people and support

Cons

Temps were suddenly let go along with regular employees and we were told because of over staffing. No notice, just suddenly fired for no apparent reason

3.0

Mar 7, 2016

Not going anywhere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nationally recognized brand; not going anywhere.

Cons

Not all areas have opportunities for growth.

1.0

Feb 23, 2016

Enrollment Specialist

Enrollment specialist

Recommend

CEO approval

Business Outlook

Pros

Company has significant name recognition.

Cons

Leadership has poor management skills. Company salary bands are below average and benefits are expensive.

Viewing 220 - 222 of 767 Reviews

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Jobs at Independence Blue Cross

Customer Service Rep (Member Help Team)

Supervisor- Operations

Manager - Operations-(AHNJ) Hybrid

Supervisor Operations

Health Coach RN - remote (PA/NJ/DE)

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Independence Blue Cross

Independence Blue Cross reviews

Ratings by category

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Upset Former Provider Service Temp

Not going anywhere

Enrollment Specialist

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