Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Benefits are good compared to other companies; health insurance benefits are below average compared to other companies in metropolitan Philadelphia." ((in 97 reviews)); "Good work life balance working here" ((in 50 reviews)); "Great people to work with" ((in 47 reviews)); "Great culture and envirmonent to be in" ((in 36 reviews)); "Great coworkers & office perks (gym)" ((in 20 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 44 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 20 reviews)); "Pay. Starting salary is low." ((in 19 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 19 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 13 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.9

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

3.0

Aug 5, 2009

Pretty good, needs work

Lead business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Large company, ok benefits (not as good as you would think considering they are a health insurer), the atmosphere really depends on the department

Cons

Right now the company is going through a consolidation, so it may or may not be as stable as before. The way you are treated varies WILDLY from department to department, although there are written HR rules, they are not followed for everyone. The benefits are good, but expensive.

1.0

Jan 21, 2009

Don't go to IBC unless your desperate for a job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

job security - great place to make a pit stop if you're unemployed - then move on

Cons

culture is totally behind the times - totally inefficient - worst HR department ever

3.0

Jul 3, 2026

Flexible work options but low pay and unprofessional management

Senior collections analyst

Recommend

CEO approval

Business Outlook

Pros

Hybrid work, flexible schedules, great PTO

Cons

The jobs are very underpaid and management can be unprofessional

Viewing 256 - 258 of 767 Reviews

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Jobs at Independence Blue Cross

Manager - Operations-(AHNJ) Hybrid

Supervisor Operations

Senior Data & Reporting Specialist

Senior Enrollment Specialist

Philadelphia, PA

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Issue Resolution Specialist

Philadelphia, PA

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Independence Blue Cross reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pretty good, needs work

Don't go to IBC unless your desperate for a job

Flexible work options but low pay and unprofessional management

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