Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Benefits are good compared to other companies; health insurance benefits are below average compared to other companies in metropolitan Philadelphia." ((in 97 reviews)); "Good work life balance working here" ((in 50 reviews)); "Great people to work with" ((in 47 reviews)); "Great culture and envirmonent to be in" ((in 36 reviews)); "Great coworkers & office perks (gym)" ((in 20 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 44 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 20 reviews)); "Pay. Starting salary is low." ((in 19 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 19 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 13 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

Skip to content Skip to footer

Notifications

Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.9

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

2.0

Jun 1, 2011

Networking is more important than job productivity

Senior technical support analyst

Recommend

CEO approval

Business Outlook

Pros

A good place that has lots of restaurants and a city life

Cons

Do tons of work. but no one recognizes you. You keep getting more work. The management expects more Quantity and Quality. Management thinks everthing is a easy job. You are impoosed with impossible time lines and you end up working crazy hours for no recognition. Management has no idea about the details of day to day operations. Very inefficient management. Haven't seen this kind of poor management elsewhere.

2.0

Aug 11, 2010

You should probably look elsewhere...

Analyst

Recommend

CEO approval

Business Outlook

Pros

The best thing about this place is the location in downtown philadelphia; great shopping and lunch options. Depending on the department you work for: - Easy work - Possibly a good place to work if family (and not career) is your top priority - Possible to work and go to school in the evenings - Good place to start a career and then leave

Cons

- Unsatisfying work - Low standards - Unprofessional - Huge salary differentials (some people get paid tons to do little work and others get paid poorly to do a lot of work) - Terrible work politics - Incompetent management - Fledgeling industry (health insurance) - The perks of the past (pre-2006) are over - Uninspiring and unmotivated work environment and culture - Non-profit mentality (cheap!) - Few career advancement opportunities exist for a select group of people. No one wants to rock the boat. Just do the bare minimum, don't complain, and collect your paycheck.

2.0

Jun 8, 2010

Independence Blue Cross

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health/vision and dental benefits. 401 K plan. Company is convenient to many forms of transportation. Is hiring again after massive layoffs.

Cons

Management poorly communicates to employees. Lack of respect for personal life. Management does not listen to and/or care about others. Cafeteria is expensive and has poor quality food.

Viewing 253 - 255 of 767 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Independence Blue Cross

Manager - Operations-(AHNJ) Hybrid

Senior Data & Reporting Specialist

Supervisor Operations

Supervisor Enrollment Services

Senior Enrollment Specialist

Philadelphia, PA

View job

Independence Blue Cross reviews FAQs

Reviews Independence Blue Cross reviews

Independence Blue Cross

Independence Blue Cross reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Networking is more important than job productivity

You should probably look elsewhere...

Independence Blue Cross

Top companies for "Compensation and Benefits" near you

Jobs at Independence Blue Cross

Independence Blue Cross reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Independence Blue Cross reviews FAQs

Jobs at Independence Blue Cross