Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

32% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits and employee perks." ((in 32 reviews)); "Great people to work with" ((in 17 reviews)); "Work from home and flexible" ((in 12 reviews)); "If the culture is good, it makes any job great." ((in 11 reviews)); "Great coworkers." ((in 7 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 9 reviews)); "Salary is billed as "competitive" but not great." ((in 5 reviews)); "Lack of parking" ((in 4 reviews)); "Too much favoritism and internal politics." ((in 4 reviews)); "This creates mediocre leadership." ((in 4 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

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Independent Health

Independent Health reviews

3.2

32% would recommend to a friend

(178 total reviews)

Michael W. Cropp

46% approve of CEO

12% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

2.8

Senior management

2.5

Career opportunities

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

178 reviews

5.0

Apr 14, 2021

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Top employer in NYS. Great benefits, continuous work on company culture, focused on diversity and community.

Cons

Org structure is sometimes unclear.

4.0

Feb 5, 2021

Best job I had

Quality management specialist

Recommend

CEO approval

Business Outlook

Pros

Company Benefits and pay were fantastic. A lot of work, but worth it.

Cons

Changed job requirement criteria which made advancement nearly impossible without going back for more education.

5.0

Feb 3, 2021

Great company to work for

Auditor

Recommend

CEO approval

Business Outlook

Pros

Lots of paid time off, a focus on work-life balance and regular check-ins on your performance to make sure you're on track to meeting your goals.

Cons

Some job role lack a clear defined direction

Viewing 133 - 135 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Account Manager-Associate

Actuarial Analyst-Associate

Provider Relations Representative

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