Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Independent Health?

46% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits and employee perks." ((in 31 reviews)); "great people to work with" ((in 17 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 12 reviews)); "Work from home and flexible" ((in 12 reviews)); "Great coworkers." ((in 6 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 8 reviews)); "Lack of parking" ((in 5 reviews)); "Too much favoritism and internal politics." ((in 4 reviews)); "Within the service level upper management is horrible." ((in 3 reviews)); "Salary is billed as "competitive" but not great." ((in 3 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

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Independent Health

Independent Health reviews

3.3

46% would recommend to a friend

(178 total reviews)

Michael W. Cropp

67% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (178 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independent Health has an employee rating of 3.3 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

178 reviews

4.0

Nov 25, 2025

Great culture, unfortunate finances

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, flexibility, great benefits

Cons

That is all likely going away with the recently announced merger

5.0

Oct 30, 2025

Benefits

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great benefits flexible schedule hybrid

Cons

None that I can think of

3.0

Oct 28, 2025

Great Place to Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home is a huge plus. Most Supervisors are very supportive and helpful.

Cons

Frequent policy changes and inconsistencies, very busy during peak enrollment season

Viewing 13 - 15 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Corporate Wellness Specialist

Actuarial Analyst-Associate

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Independent Health reviews

Company ratings over time

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Great culture, unfortunate finances

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Great Place to Work

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