Pros
You get to learn a lot about a lot about a lot of systems. You will wear many hats and shifting through a lot of different things. You get to work by yourself without a manager looking over your shoulder. Get to decide what projects are important and get to set the pace of the work. Can make work as easy or as hard as you like depending on your work ethic. You're exposed to a lot of systems you wouldn't normally have access to. Learn on the job and test systems as you go. Great way to gain experience in all IT sections, such as IT Help Desk, Desktop management, and if you're experienced enough, you can work on system admin and networking equipment.
Cons
Job description does not match pay or actual duties of the job. You're always expected to go above and beyond what is expected, such as working on call, keeping an eye on alerts and emails after hours/ weekends. Makes no sense when there is already a dedicated person/team to do so and they get paid the extra PTO. . No OT. Benefits are terrible, and the company does not pay/match into 401k. Pay is at best, average to the industry especially when looking at your actual job duties. There is no training or process on how to do things within the company. You work alone a lot of the time, this really makes your job stressful at times since you're expected to take care of your client on all avenues. Company plays favorites (boys club) and has a biases against women in the IT field. Even when reported, company made no changes. Many of the systems you work on, are pretty old, you rarely get to see new systems. The company doesn't believe in titles so they don't have to pay you're correct title range.
