Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (21) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is nice." ((in 70 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 55 reviews)); "The benefits are good and reasonable with today's rates!" ((in 21 reviews)); "Flexible hours and able to makeup hours" ((in 20 reviews)); "flexible Schedule , Understanding on missing or leaving early or coming in late, can make up hours," ((in 19 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 34 reviews)); "Bad training "classes"" ((in 28 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 15 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Cleveland , Gallipolis , Charleston , Indianapolis , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

InfoCision reviews

2.5

25% would recommend to a friend

(812 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

InfoCision has an employee rating of 2.5 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

812 reviews

1.0

Aug 22, 2025

Idk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Training and the trainer was nice and weekly pay

Cons

I didn’t like the schedule

4.0

Aug 22, 2025

Looking to work remotely??

Inbound/outbound sales representative

Recommend

CEO approval

Business Outlook

Pros

I love how well put and organized Infocision has become from when I first worked for them back in 2018. Working with them again in 2025 is even more simple with a full remote desktop, no need to download various programs to work their system.

Cons

The only downside is the pay rate is not at all very great. Starting at $10hr/$11hr for nights, you did get some incentives like ticketsatwork.com discounts, info-rewards you can earn and purchase gift cards with by doing your everyday job and earning an extra $25 - $100 Bonus on your check if you meet the weekly star system goals posted.

3.0

Jul 4, 2025

Beginner friendly

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and bonus opportunity

Cons

Raises could be more that's it

Viewing 28 - 30 of 812 Reviews

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Jobs at InfoCision

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InfoCision

InfoCision reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Idk

Looking to work remotely??

Beginner friendly

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Jobs at InfoCision