Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Good Work from home capabilities" ((in 68 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 57 reviews)); "The benefits are good and reasonable with today's rates!" ((in 21 reviews)); "flexible Schedule , Understanding on missing or leaving early or coming in late, can make up hours," ((in 19 reviews)); "Flexible hours and able to makeup hours" ((in 18 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 34 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "Bad training "classes"" ((in 26 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 14 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.5

25% would recommend to a friend

(813 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.1

Culture & values

2.0

Compensation and benefits

InfoCision has an employee rating of 2.5 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

1.0

Aug 18, 2024

Incompetent Management

Communicator

Recommend

CEO approval

Business Outlook

Pros

you can work from home, brainless work available, flexible hours

Cons

awful pay, incompetent management, a lot of scam-adjacent behavior in the scripting, awful training and support

1.0

Aug 13, 2024

Working here hurts my soul

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working from home is the only pro

Cons

- Pay is terrible. - It is clear the employees are hired in numbers and not considered important (similar to throwing spaghetti on the wall and seeing what sticks). - Hours of training wasted while they try to get everyone to complete simple computer tasks that are not difficult but people don't read or follow directions. - Invasive technology they add to your computer (they do not provide equipment, you must bring your own). - A tech check done on computers each day as part of your log in procedures daily.

1.0

Aug 11, 2024

Don't do it

Communicator

Recommend

CEO approval

Business Outlook

Pros

Work from home is nice.

Cons

Schedule depends on which program you work No vacation Insurance is not great No pto Management is hit or miss Pay is horrible

Viewing 64 - 66 of 813 Reviews

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Jobs at InfoCision

OHIO only - Work at Home Call Center Representative

TEXAS only - Work at Home Call Center Representative

KENTUCKY only - Work at Home Call Center Representative

PENNSYLVANIA only - Work at Home Call Center Representative

ALABAMA only - Work at Home Call Center Representative