Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at InfoCision. This rating has been stable over the past 12 months.

How satisfied are employees working at InfoCision?

23% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.2 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is cool" ((in 66 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 57 reviews)); "The benefits are good and reasonable with today's rates!" ((in 20 reviews)); "Coworkers are nice and friendly." ((in 18 reviews)); "Flexible hours and able to makeup hours" ((in 18 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 35 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 33 reviews)); "Unexperienced and unprofessional supervisors." ((in 26 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 15 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

InfoCision reviews

2.4

23% would recommend to a friend

(813 total reviews)

Craig Taylor

41% approve of CEO

33% positive business outlook

Ratings by category

2.3

Diversity & inclusion

2.2

Work/Life balance

2.2

Career opportunities

2.1

Senior management

2.0

Culture & values

1.9

Compensation and benefits

InfoCision has an employee rating of 2.4 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 33% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

4.0

Jan 27, 2015

Gained New Respect

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Training was great. Honor Grad....met a lot of very nice people to include co-workers and supervisors. Flexible schedule to fit my needs was easily met. Really did not want to leave.

Cons

You are given one account to deal with.....mine was The NRA....did not like this account. People were sometimes very ill mannered and rude and would be very hard to deal with.

1.0

Jan 25, 2015

Just Don't Do it.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people who work with you in the call center are super nice. Most of the supervisors are nice, and understanding. I had one that not only cared how you did as far a communicator, he also cared about you on a personal level and would talk to you about fears, accomplishments or whatever else you needed to talk about. I would rate the call center supervisors as a 4 if I could.

Cons

One they suck you in with this $12 an hour lie, well not a lie, but they make it super hard to make that much. You have to meet so many requirements.Once you are close to hitting your numbers, they put you on a file that they know you or most other people don't make money on. It drops your numbers and you will only make the $9 something an hour. The same thing happens with the weekly bonus's. Scripts are poorly written, and almost impossible to sell. Lots and Lots of abuse. It is a political call center. Politics are a hard thing to sell sometimes.

2.0

Jan 22, 2015

Business account manager

Recommend

CEO approval

Business Outlook

Pros

Weekly pay, bonus pay if you show up you basically will still have a job but once violation has occurred protocols are followed

Cons

Dealing with customers that complain about their installation or problems that you have no way of fixing for them because your service is limited in regards to their request... Uncertainty of your place o the team in other words if you have a job or not.

Viewing 673 - 675 of 813 Reviews

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InfoCision

InfoCision reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Gained New Respect

Just Don't Do it.

Business account manager

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