InfoCision reviews

2.4

23% would recommend to a friend

(813 total reviews)
avatar

Craig Taylor

41% approve of CEO

33% positive business outlook

InfoCision has an employee rating of 2.4 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 33% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

813 reviews
4.0
Jan 5, 2015
Recommend
CEO approval
Business Outlook

Pros

The people are great the work is easier then most

Cons

It's slightly stress ful. Last minute updates on work schedules and that differential is important and when u don't get it its a big change in pay

2.0
Jan 4, 2015
Recommend
CEO approval
Business Outlook

Pros

the coworkers are nice and supervisors are pretty cool

Cons

impossible to meet quotas mean you never make bonuses,always afraid of goofing up a script, no time to get food on short breakss, policies change so frequently its confusing

4.0
Jan 1, 2015
Recommend
CEO approval
Business Outlook

Pros

While no job is absolutely perfect, Infocision is extremely fair. I can only laugh when reading the other posts. These are complainers who are only giving you half of the information. The bonus structure is not complicated. The people who got "screwed" out of a bonus, obviously didn't meet all the criteria needed to receive a bonus...criteria that are explained in detail from day one. There is a differential that is included in your overall pay. YES, if you fail to work 39 hours and 45 minutes that week, you will lose your differential for the whole week. SO....work at least 39 hours and 45 minutes each week then! Plus, in addition to vacation time, we earn unpaid time off, which can be used to save our differential if we work less than 39.75 hours. If you don't like hounding people for money, then don't become a telemarketer! You usually don't get to choose which program you call on...because you're not the boss. You are put where you perform the best...grow up! Someone else complained about having to request a bathroom break on the computer, then wait for like 15-20 minutes...BULL. Sometimes the supervisors have another screen up on their computer and they don't see the requests. All you need to do is get the attention of a supervisor, and they will approve your request. The money is decent, especially for this area. As far as bonuses...you get out what you put in. The company isnt perfect...but I would highly recommend Infocision to anyone.

Cons

Supervisors are rarely ever on the same page. No matter what the question, you will probably get a different answer from each supervisor you ask. Seems like there has to be a better way of forecasting how much work we will have. They can be offering overtime and begging us to work more hours...then a week later they are sending people home due to a work shortage. Not a common thing, but it does happen once and awhile.

Viewing 679 - 681 of 813 Reviews

Glassdoor has 832 InfoCision reviews submitted anonymously by InfoCision employees. Read employee reviews and ratings on Glassdoor to decide if InfoCision is right for you.