InfoCision reviews

2.5

25% would recommend to a friend

(813 total reviews)
avatar

Craig Taylor

48% approve of CEO

37% positive business outlook

InfoCision has an employee rating of 2.5 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

813 reviews
2.0
Jun 29, 2014

Not everyone can do this job.

Recommend
CEO approval
Business Outlook

Pros

This company does have good new employee training. You get to choose your days off. Will not ask you to do overtime. You get to work 40 hours if you want. You get paid weekly and pretty decent money too.

Cons

You have to lie to old people to get them to donate time and money. You are on the phone for hours upon hours with little time in between each call. There is computer dialing for you so you cannot control how fast they come and who you are calling. Which means you have very little time to even breath and think between calls. You need to ask for permission to go the bathroom and then get docked pay if you take over a certain time and that is up to the direct supervisor. This job comes with a lot of boredom. No cell phones or magazines or even books allowed in the calling center. So all you do is sit and do calls. There is a lot of people who come and go from the job because its such a bad job. Rules change constantly.

1.0
Jun 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Some genuinely nice people, the offices are nice.

Cons

Incredibly low pay, many of the former President's cronies are still in leadership positions (which isn't a good thing), the service is quickly becoming antiquated and half of the clients spew hate and lies to the poor and elderly.

3.0
Jun 9, 2014

Good to gain experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good supervisors, plenty of consideration for your personal life. Minimal overtime.

Cons

Low pay. Company would rather pay a supervisor and keep a circulating staff than pay for quality staff.

Viewing 706 - 708 of 813 Reviews

Glassdoor has 832 InfoCision reviews submitted anonymously by InfoCision employees. Read employee reviews and ratings on Glassdoor to decide if InfoCision is right for you.