Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is nice." ((in 67 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 56 reviews)); "The benefits are good and reasonable with today's rates!" ((in 22 reviews)); "Flexible hours and able to makeup hours" ((in 19 reviews)); "Flexible schedule to fit my needs was easily met." ((in 17 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 30 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 30 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 13 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.5

25% would recommend to a friend

(813 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.1

Culture & values

2.0

Compensation and benefits

InfoCision has an employee rating of 2.5 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

2.0

May 4, 2014

Very Poor Mangment

Business account manager

Recommend

CEO approval

Business Outlook

Pros

Time-off policies, and not bad rate of pay.

Cons

Managers have no clue what is happening and would rather be Social with other then doing work.

3.0

Apr 27, 2014

Life at InfoCision

Clerical

Recommend

CEO approval

Business Outlook

Pros

It can be pleasant, depending on which department you work in. Pleasant atmosphere, good benefits, on site physician, work out room.

Cons

There is much nepotism, and cronyism. This can lead to resentment, and low morale. If not capable of a position, one will still get the job, and their in capabilities will be over looked, as in, nepotism/cronyism. If past over for a position, you're never told why. InfoCision has a Christian flag on their flag pole, they need to consider taking it down. They are misrepresenting themselves. This might have been the case in the early, days, but this flag no longer has a good fit with the company. They treat their Communicators as third class citizens, these Communicators have the hardest job in the company. It is a thankless job.

5.0

Apr 22, 2014

You get back what you put in

Call center manager

Recommend

CEO approval

Business Outlook

Pros

Family oriented, this company cares about it's employees and really takes care of them all. Great place to work - the people are amazing

Cons

Constant change - but I suppose that's the nature of the business. You have to be willing to change to stay ahead of the industry

Viewing 712 - 714 of 813 Reviews

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Jobs at InfoCision

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