InfoCision reviews

2.5

25% would recommend to a friend

(302 total reviews)
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Craig Taylor

48% approve of CEO

37% positive business outlook

Reviews by job title

302 reviews

Reviews about "Compensation"

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4.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Steady work with a group of supervisors that cares about you.

Cons

Pay rate is low for what you do - talking all day and getting hung up on alot is hard work! Could be better bonuses.

3.0
Apr 19, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great pay, not the best in the industry, but definitely not the worst. - Bonuses are nice - Campaigns are interesting - Some people are great to work with - Paid training is great - Supervisors can be helpful

Cons

- Too formal of a dress code for what you're doing, especially because no one but co-workers and supervisors see you. - The pay is definitely not enough to balance out the emotional and psychological stress you deal with from the people that you call. - The bonuses are nice when you manage them. You seemingly have to bend over backwards in order to maintain top performance, though. - At first you think you'll be doing only one section, and for the most time you are. But sometimes Volunteer Recruitment doesn't have enough calls so you find yourself doing tech calls, sales calls, handling Time Warner Cable, Political, etc. And depending on te section, you really are hounding people for money - all the time. Those whom you call constantly say I'm on the DNC and so forth and really don't want to talk to anyone and yet Infocision programs into the dialer so that means these people are sometimes getting called at least 3 times a day and getting any money out of them -- no matter what the cause, is similar to pulling teeth without any anaesthetic. It's painful for the both of you and if you don't walk away at the end of every day with a headache - you can rest assured that you at least sponged some money from people that really couldn't afford it for campaigns that really should be helping them sometimes or for campaigns for faith healer frauds that live in great big mansions while their cultlike fellowship dies around them, or worse, you're raising money for political reps from the disabled - 'limited income' people that make probably under $1,ooo a month that those reps don't care to represent. - Rules are strict and often based on favoritism - several fellow communicators can talk trash to those whom they are calling or who call in and yet if you do the same, you'll be penalized. Sometimes you are put through 'counseling' but then for less severe offenses, you can be fired at the drop of a hat. - And all forbid if you are terminated because then you will be gossiped about by every supervisor that can when a new possible job calls to check on previous employers. SEVERAL former employees I have spoken with have admitted that it took them months to be able to find work after Infocision until they learned, as I did just why that was. We finally get that one possible employer that is honest about how brutal Infocision is with their 'reviews', actually coming close to the illegal level of 'blacklisting' by sharing more than just wage, position, the length of employment, and the reason for termination. They take it to the next step of spilling the beans about the little reports on performance, behavior, call quality, and even personal opinion of you and often have been known to exaggerate circumstance as well as fabricate some things from thin air, then lastly they will state their opinion quite openly on whether they think the person who called them should hire you or not.

2.0
Apr 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Coworkers were nice. The people that were on the floor to help after training would do just about anything to help. The trainee floor supervisor is the best person working there. He was amazing and would help solve any problem without negetivety or discrimination. He deserves recognition. My father passed and I knew he was so they allowed me a month out of work to be with him before passing and to grieve after without any reprcussions. If you miss work they are very flexible letting you make up your hours.

Cons

WORST PAY EVER. If you want better employees you need to pay better. The bonuses were a crock of crap. If I got 5 sales a day I still didn't get a bonus. The supervisors (other than trainee supervisor) are rude and stuck up. If you have a question they act like it inconveniences them and are hateful in tone. You hardly get any training and are just thrown out on the floor. You constantly have to lie to customers then sit there and listen to them cuss you out for doing it.

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