Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (21) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is nice." ((in 70 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 55 reviews)); "The benefits are good and reasonable with today's rates!" ((in 21 reviews)); "Flexible hours and able to makeup hours" ((in 20 reviews)); "flexible Schedule , Understanding on missing or leaving early or coming in late, can make up hours," ((in 19 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 34 reviews)); "Bad training "classes"" ((in 28 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 15 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Cleveland , Gallipolis , Charleston , Indianapolis , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

InfoCision reviews

2.5

25% would recommend to a friend

(812 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by demographic groups

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InfoCision has an employee rating of 2.5 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

812 reviews

1.0

Oct 15, 2016

Communicator

Recommend

CEO approval

Business Outlook

Pros

Weekly Pay Bonuses Thats about it fr

Cons

Unprofessional Environment Rude Evil Nasty Supervisors (LIARS) Change Rules Everyday The Supervisors Are Very Unprofessional & Disrespectful With Smart Mouths HR said "I DONT WANT NO PEOPLE WHO ARE FROM THE GHETTO WORKING IN MY CALL CENTER" Never See The Bonus (Sales) On Check Supervisors Show Favoritism. Supervisors Never On The Floor Only For Some Bs Supervisors Be On They Phone & Gossip About The Communicators & Make People Lose They Sale

1.0

Aug 19, 2016

Good people but Very Top Heavy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good environment, The people are great....Very Welcoming for the most part. Lots of different options and opportunity to grow. Very easy to get hired if you are looking for a job while you are still looking for jobs.

Cons

High turnover due to extremely low pay. Not a competitive wage for the industry. They are sales people, you will get sold a job and a pipedream...You may even get sold a promotion with promise of better pay in the future or better "Bonus" opportunity. A lot of the support staff never see that bonus though because it is dependent on things you absolutely can not control...i.e. employee hours, retention etc. They will always try to put a positive spin on things but the truth is they will take advantage of you if you let them. They will continue to assign you more and more tasks letting you think it will benefit you in the future if you "prove yourself" Its all just a pipe dream though. There are too many executives and directors with unbelievably high price tags eating up the payroll budget preventing the people who actually work hard to get a decent livable wage. So you end up wasting years of your career chasing the Infocision Dream until you get brave enough to find something better.

1.0

Jun 5, 2016

Account Representative

Account representative

Recommend

CEO approval

Business Outlook

Pros

The ability to work with great people within department.

Cons

Low pay and long hours. Company treats employees like commodities and lets talent leave. Extremely high turnover due to poor management.

Viewing 22 - 24 of 812 Reviews

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InfoCision

InfoCision reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Communicator

Good people but Very Top Heavy

Account Representative

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Jobs at InfoCision