InfoCision reviews

2.5

25% would recommend to a friend

(301 total reviews)
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Craig Taylor

48% approve of CEO

37% positive business outlook

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301 reviews

Reviews about "Compensation"

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1.0
Jan 21, 2015

Survival job

Recommend
CEO approval
Business Outlook

Pros

Weekly pay, that's about it.

Cons

Hours, pay is low, bad company culture, morally bankrupt management and ceo. Bonus structure,

4.0
Jan 1, 2015
Recommend
CEO approval
Business Outlook

Pros

While no job is absolutely perfect, Infocision is extremely fair. I can only laugh when reading the other posts. These are complainers who are only giving you half of the information. The bonus structure is not complicated. The people who got "screwed" out of a bonus, obviously didn't meet all the criteria needed to receive a bonus...criteria that are explained in detail from day one. There is a differential that is included in your overall pay. YES, if you fail to work 39 hours and 45 minutes that week, you will lose your differential for the whole week. SO....work at least 39 hours and 45 minutes each week then! Plus, in addition to vacation time, we earn unpaid time off, which can be used to save our differential if we work less than 39.75 hours. If you don't like hounding people for money, then don't become a telemarketer! You usually don't get to choose which program you call on...because you're not the boss. You are put where you perform the best...grow up! Someone else complained about having to request a bathroom break on the computer, then wait for like 15-20 minutes...BULL. Sometimes the supervisors have another screen up on their computer and they don't see the requests. All you need to do is get the attention of a supervisor, and they will approve your request. The money is decent, especially for this area. As far as bonuses...you get out what you put in. The company isnt perfect...but I would highly recommend Infocision to anyone.

Cons

Supervisors are rarely ever on the same page. No matter what the question, you will probably get a different answer from each supervisor you ask. Seems like there has to be a better way of forecasting how much work we will have. They can be offering overtime and begging us to work more hours...then a week later they are sending people home due to a work shortage. Not a common thing, but it does happen once and awhile.

4.0
Dec 23, 2014
Recommend
CEO approval
Business Outlook

Pros

It's been years since I worked at InfoCision and if it wasn't for the money or my career goals, I would love to go back to working there. I worked in the Austintown Christian call center as a "communicator" (as they called it back then) and I enjoyed my job. I was given so much respect and encouragement by my managers and coworkers that it made it a joy to come to work. I have worked in so many call centers and this was my favorite! If you have a good work ethic and want to make some quick cash (granted you won't get rich), this is the place to be!! Plus, I have been reading up on the company and the benefits seem to be getting better and better! Also, if you have a college degree, there is plenty of room for career advancement. I even took advantage of this but soon found out it wasn't for me, and moved to a bigger city for a better job opportunity. Looking back, I still miss my InfoCision family.

Cons

The pay isn't so great. It takes a while for you to be making real money. There is the occasional gossipers and questionable coworkers but nothing so bad that you want to quit. I'm not going to lie...there were some shady managers that I didn't see eye to eye with but no one is out to fire you or make your life a living hell, which was nice.

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