Infobip reviews

3.8

75% would recommend to a friend

(920 total reviews)
avatar

Silvio Kutic

85% approve of CEO

73% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 920 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

920 reviews
2.0
May 28, 2020
Recommend
CEO approval
Business Outlook

Pros

it's a good place to start because you can get hired and begin a career without much experience

Cons

Bad place if you want: a good salary, supportive manager, good benefits, good career progression, transparency, feedback, to hit your targets

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Infobip Response
6y
Thank you for your review. We are continually implementing improvements in the fields of leadership development, career path structuring, performance metrics and compensation and benefits for our current and future employees. There is a lot more to come, as we follow our commitment to ensure a positive, healthy and transparent work environment.
1.0
May 27, 2020

Toxic work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good technology, travel opportunities, good global co-workers

Cons

Toxic work environment, management in North America encourages you to spy on your co-workers and share information about them. They encourage gossip culture. Management in NA have no knowledge of the North American market both in terms of work place culture and clients. They were moved from other regions to NA and have no idea how the NA market works. Your efforts are never rewarded, no matter how hard you work, you will never get recognized. If you don't fight for a raise you will never get it. The motto "we are just starting" just shows how they don't take a moment to recognize any hard work and nothing is enough for them. HR doesn't exist, they are the managers' puppets and you cannot even trust to bring up any issues to them. They don't represent employees, they represent management. If you like to escalate them they report to managing directors of each region so basically you either deal with their unprofessionalism or leave. There is no clear career path unless you are in Croatia. In other regions you can do the same job in a mediocre level forever but if you are an over-achiever you need to move on.

avatar
Infobip Response
6y
Thanks for your feedback. We are focused on eliminating any kind of inequity and will discuss soliciting feedback on this based on your suggestion. From our very beginnings we believe in the “We are just starting” motto because with each new project we have something new to learn. We'll definitely watch workloads and resources required to hit our goals.
3.0
May 26, 2020
Recommend
CEO approval
Business Outlook

Pros

-interesting combination of IT and Telecom Industry -International working environment -great company to start your career -good working conditions (office equipment)

Cons

-avoid sales department if you are senior (any country), if you do not have experience, than go for it - at least to have it in your CV -no clear career growth or promotion path in general (especially sales dept) -rather employ someone from "outside" than promote hard working people with many years of experience in the company and Industry -too many changes! The only constant in Infobip is change -HR department completely changed 3 times in last 5 years - cannot depend on them -if someone from high management perceive you as not suitable to advance - you will not advance for sure -lack of serious and long-term strategy, "one strategy for all regions" is not applicable due to too many different factors -KPIs change a lot -went from a start-up mentality to soul-less Corporation mind-set over night

Viewing 754 - 756 of 920 Reviews

Glassdoor has 1,073 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.