Infobip reviews

3.8

75% would recommend to a friend

(920 total reviews)
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Silvio Kutic

85% approve of CEO

73% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 920 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

920 reviews
5.0
Jan 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing international experience and people values is definitely something that characterizes Infobip. It has been the company where I grew, met amazing and talented people.

Cons

Local management at that time. Person that was in charge of the team was not aligned with company´s values, focused always on personal development, with no skills of team leader.

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Infobip Response
6y
Thank you for your review! As the company grows, we are constantly focusing on strengthening company's values in our every office around the world. This also includes investing in Leadership Development for new and existing leaders both locally and from HQ, providing them with the leadership education and empowering them to reach their full potential.
3.0
Dec 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Great work environment, multicultural and travel opportunities

Cons

Lack of professionalism, poor compensation in travels.

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Infobip Response
6y
Thank you for your review. As the company grows, we are constantly seeking ways to improve compensation and benefits for our current and future employees. There is a lot more to come, as we follow our commitment to ensure a positive, healthy and prosperous work environment.
2.0
Dec 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues Udemy courses Interesting projects in the beginning No bureacracy Good onboarding program Owners are reinvesting in the company

Cons

Product owners transitioned to product managers which left gap in product definition, poorly defines requirements Products tend to be shifted across teams, poor documentation Very different experience based on division you are in and who your product manager is - some are ok, some are chaotic Company grows too fast so processes are lacking Pressure to hire a lot of people fast makes quality of new employees get worse, lacking recruitment process, new employees get bigger salaries because the market has grown but salaries inside company not so much Big differences in pay and benefits between departments Huge load, poor work life balance, regular overtime without compensation in some departments High turnover, sometimes people get fired over night Disgraceful office environment in Zagreb (too cold or too hot, lacking air due to poor building infrastructure, no meeting rooms available, huge open space yet new people don't have where to sit, smelly office)

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Infobip Response
6y
Thank you for your feedback. We know there are some growing pains and try to get ahead of them, but it is helpful to get specific feedback for overcoming the challenges. One of our top priorities is to "invest in the core" – our Bippers, as we have been significantly investing, including creating a business environment of the highest standards by building the new Alpha Centaury Campus in Zagreb. Please always feel free to bring any other specific feedback forward. I would suggest you reach out to your dedicated POP member to discuss these questions in more detail.
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Glassdoor has 1,073 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.