Infobip reviews

3.8

75% would recommend to a friend

(917 total reviews)
avatar

Silvio Kutic

85% approve of CEO

73% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

917 reviews
1.0
Jul 3, 2017
Recommend
CEO approval
Business Outlook

Pros

-Education budget which depends on your career level -Low stress -In-house projects -Internal dev/net conference -Young and ambitious engineers -Easy to progress

Cons

Terrible company culture - HR and management are always talking about some "core values" propaganda which no one truly knows which are. Company is trying too hard to pretend that it is something that it isn't, it makes it look really fake. Even this 'glassdoor transparent engaded employer badge' is one example of that because they are constantly making people to write positive reviews here. HR staff is always on the management side, it's like you are talking to management directly. Everything you say or ask will be instantly delivered to management. Most of HR is actually fine and nice, but unfortunately all decisions are in hands of two senior HR generalists (one in Pula and one in ZG) who are really unpleasant with their fake smiles and forced chit chat which could be pretty repulsive to most of employees (no offense). Micromanagement - I know that now someone will answer and say that it is "startup mindset, we are currently working on our policies, it's family atmosphere, etc etc". No, it isn't. Micromanagement is infobip's modus operandi, they formally have some nice company structure but it always comes to same - micromanagement. Incompetent team leaders and middle management - it is really easy to become team leader here. You just have to be in good relationship with management, never say anything negative or even better, never express your own opinion, just confirm everything management suggested. If you are from Pula it's a plus. Once you become TL you are untouchable, if half of your team quit their jobs it's not you, it's their fault, they are probably "not fit". No vision - if you are on top priority project it doesn't mean that this project won't be thrown in garbage in a few months. You come as frontend developer and then you must work as backend dev, if you complain about it you are black sheep. Or you are hired as iOS dev and then you have to work on java backend, if you complain about it you are treated as someone who is not flexible enough. You can't work remotely - these days every company offers working from home at least few days in week, but not infobip, no home office because management don't trust their employees. Low salaries - "money" is not one of the core values. Lack of transparency - in every segment. Side channels are used, no one will say what they mean directly to you, especially management. Bad performance management system - it's confusing, time-consuming, subjective and easy to manipulate with. And no, I couldn't come and talk to HR to solve these kind of issues. When someone says something like this they are blacklisted which means they could start searching for another job.

avatar
Infobip Response
8y
We appreciate any review coming from our employees, thank you for taking your time to write one. As you have noticed, we gather both visible and hidden talent from the market and offer extensive opportunities for our employees’ development. Since day one we have been implementing improvements, as we follow our commitment for ensuring worth working place for our employees. We are sorry to hear you did not have that level of experience while working for us and wish you all the best in your career!
3.0
May 2, 2017

Good Experience

Recommend
CEO approval
Business Outlook

Pros

Great Enviroment, Challenging work good overseas management

Cons

Bad Salary, Small Benefits, and Bad Local Management

avatar
Infobip Response
9y
Thank you for taking the time to be honest with your feedback. As you have noticed, we cherish stimulating work environment and team spirit in more than 40 countries worldwide where we have our offices. We are also implementing constant improvements in all business fields, among other compensations and benefits as well. We want to maintain a healthy culture and your feedback helps us do that. We wish you all the best in your career!
3.0
Apr 24, 2017

Systems administrator

Recommend
CEO approval
Business Outlook

Pros

Good place to learn about new technologies

Cons

Low pay, not organized,

avatar
Infobip Response
9y
Thank you for your brief feedback, as we very much care about what our former and current employees think. We are trying to keep up with the market, not only by enabling our employees to use new technologies but also by regularly reviewing their performance and salaries accordingly. Last year we have introduced Leadership Education for Tech teams. The program consists of individually tailor made modules as well as standardized ones for all leaders inside the company. It covers various leadership areas, such as situational leadership and giving feedback, understanding others and self, understanding team leader role, communication skills and setting goals. Encouraged by your feedback we will continue to deliver it. Thank you once again for your time and we wish you the best of luck in your future career.
Viewing 859 - 861 of 917 Reviews

Glassdoor has 1,069 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.