Infobip reviews

3.8

75% would recommend to a friend

(923 total reviews)
avatar

Silvio Kutic

87% approve of CEO

74% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 923 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

923 reviews
3.0
Mar 7, 2023

Going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people across lower levels of the organisation. Ok products (at least on the cpaas side).

Cons

If you are not one of the chosen (typically Croatian and typically male) then your options are very limited here. They talk about a family culture but it’s not true (unless you are one of the above). They pretend engagement matters but it really doesn’t and as for loyalty - forget it. Warning for potential uk joiners - you are at risk as you are seen as high cost.

2.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

International working environment and, depending on the team you are in, can be a laid back atmosphere, multitasking, chatting with people all around the world, practicing your language skills and people skills, insight into tech environment, some nice workshops, a lot of really nice co-workers, all in all a good base jump for young people with no experience

Cons

your experience and treatment widely varies depending on the role of work and team you end up in, nepotism, bad middle management, bad salary, non-transparent in respect of job structure and options of promotions and receiving salary increase, a lot of disorganization on company level, constant change in names of departments, roles and functions, too many HRs, a lot of people without appropriate experience in serious roles, generally avoid teams with team leaders who never had experience in another company or field, and one final general advice: professionals with proper former experience avoid this place

1.0
Dec 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Very forgiving environment. Within individual teams, its close knitted. Well stocked pantry.

Cons

No direction. No long term vision. It's a global company but they run the business like its a family business. Lack of support for the Inside Sales team despite them saying they are focusing on growing the team. Changes are made every single quarter and it seem like the company is just playing roulette and trying whatever the ball lands on. As a sales person, it is so difficult for you to receive commission from them as the KPI are constantly changing. No transparency and processes don't work. Underlying issues are not acknowledged or addressed and brushed aside if it doesn't align with them. They are looking for YES man and unless you are one, you won't be able to survive (you might survive if you're Croatian though). Lastly, there is NO benefits whatsoever.

Viewing 151 - 153 of 923 Reviews

Glassdoor has 1,077 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.