Infobip reviews

3.8

75% would recommend to a friend

(923 total reviews)
avatar

Silvio Kutic

87% approve of CEO

73% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 923 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

923 reviews
2.0
Jan 23, 2025

Great people, but not the best place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Infobip has some of the most talented and hardworking teams I've ever had the pleasure of working with. The colleagues here are high performers and genuinely great people who create a collaborative and supportive environment. Unfortunately, this is where the positives end.

Cons

The executive leadership appears directionless, frequently shifting strategies multiple times a year. This lack of focus leaves employees confused and disengaged, as priorities are constantly changing without clear communication or purpose. These frequent shifts often lead to redundancies, creating an unstable and stressful work environment. Compensation is another glaring issue. Salaries are significantly below market rates, and there is a stark difference between different countries. It's disheartening to see employees with substantial responsibilities and workloads earning barely enough to survive. This disparity fosters frustration and demotivation among team members. Career advancement feels like a game of chance. Promotions are rare, and there seems to be little transparency or meritocracy in how they are awarded. Most employees find themselves stuck in the same role for years, regardless of their performance or contributions. Overall, while the people at Infobip are incredible, the poor leadership, lack of focus, subpar compensation, and slim chances for career growth make it a challenging and often demoralizing place to work.

3.0
Jan 21, 2025

Would not suggest

Recommend
CEO approval
Business Outlook

Pros

Learning oportunities, nice teambuildings, good location in Zagreb

Cons

General management, QA management, whole HR department, a lot of micromanaging

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Infobip Response
1y
Thank you for your review and for sharing your personal experience working in Infobip. We appreciate you acknowledging all the benefits that we offer to our employees. đ In terms of management, as an ever-evolving company, we are dedicated to empowering our leadership and providing them with necessary training and education thus helping them to be fully aligned with business goals and to openly and transparently communicate our strategy and direction with team members. Thank you for your time spent with us. We wish you much success in your career and future endeavors. 
1.0
Dec 21, 2024

Poor Management and Lack of Vision

Recommend
CEO approval
Business Outlook

Pros

Some talented and hardworking colleagues. Global presence offers exposure to diverse markets.

Cons

The management at higher levels lacks clear direction and strategic vision. A culture of favoritism, with promotions and opportunities often based on personal connections rather than merit. High turnover rates.

avatar
Infobip Response
1y
Thank you for your honest review! Your feedback is highly valuable to us. As the company continues to grow and expand, we take leadership enablement very seriously and provide leadership education to all regions where we operate, empowering our managers to reach their full potential. We are proud of the culture we built and that we encourage – a culture where we give everyone a chance to learn, make mistakes, try new things, and grow professionally based on merit. Thank you for your contribution and we wish you great success in your next career steps!
Viewing 256 - 258 of 923 Reviews

Glassdoor has 1,076 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.