Inovalon reviews

2.8

38% would recommend to a friend

(1,298 total reviews)
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Adam Kansler

52% approve of CEO

42% positive business outlook

Inovalon has an employee rating of 2.8 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Inovalon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Feb 13, 2018

Employee of 5 Years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive wage, benefits and 401k

Cons

Horrible communication between leads, supervisors and upper management. As soon as this company went public their demise and poor decision making began to slowly show it's face to the employees. It became more about money than the data analytics of health care and the treatment that physicians were not addressing. The call center became a money making machine that used an auto dialer to repeatedly bombard random insurance holders and physicians, instead of people who are actually in need of this type of assistance that Inovalon would normally offer (Medicare advantage plan holders). Inovalon's affiliation with Anthem and how that contract transpired is text book stupidity, along with what had come to fruition with Aetna. The positive reviews for this company are extremely upsetting and unsettling as there is so much more behind the scenes that the public and employees of this company do not know about, until the trickle effect reaches the lower level. The East Lansing, Michigan location is a prime example of how the powers that be at Inovalon make continuous poor business decisions, have poor communication with employees of each level (privy to knowledge or not) and poor judgement calls regarding client contracts and illegal call center activity (harassment).

1.0
Jul 21, 2017

Horrible!

Recommend
CEO approval
Business Outlook

Pros

No pro's at all.

Cons

The company runs all the good employees out and keeps the lazy ones around. Hr needs some HR itself. Situation: Entire team speaks up about how bad there manager is.... Manager somehow keeps job and good employees end up quitting. This place is in a constant free fall and needs some outside help. Also start paying your IT avg wages at least. You just raised 555 million with an IPO but still cannot manage to give out bonuses. What an embarrassment. Lack of funding in the IT department is astonishing especially considering that they are an IT company. You will not be valued here and if you think you are getting a promotion.... think again!! They promise promotions just to keep you there an extra year. Stay away if possible.

1.0
Feb 15, 2016

Only join if this is the only option you have

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is decent, but it depends a lot on which team you work in.

Cons

Too many to list, but here are the most obvious and cringe-worthy: Micro-management: Managers in this company are hell bent on making sure that any associate does not have a free moment to himself or herself during the work hours. It is very common for managers to make a note of how much time associates spend in taking bathroom breaks or going for lunch across the street, taking a call on their personal mobiles, and constantly looking at associates' PCs to see if they are browsing any website other than the company's intranet, etc. Subservience to “Senior Leadership”: Most managers address a group of executives who sit on the company's fifth floor in the headquarters' building as "Senior Leaders" or "Leadership Team" and they sometimes rebuke associates who refer to somebody in this group with their first name. Any discussion regarding a directive from this group is swiftly swept aside with a simple response: "our leaders have decided this. So, we must follow". Extremely top-down: Associates who have even a shed of doubt or express skepticism about the company's business practices, or other aspects of the business are looked upon with great suspicion by most managers and it's not uncommon for such associates to be targeted for dismissals in the near future. Rampant favoritism: There have been many instances in which people have been laid off even though their managers never felt that the performance of such associates was unsatisfactory. In many cases, this has been done to retain other associates who were on good terms with a Director, having worked with them for a previous employer. Total lack of honesty: In the company, it is common knowledge that layoffs are frequent and sudden. These are done on the pretext of the company comparing itself to a startup which is constantly evolving and adapting to the marketplace. However, this is all an eye wash. Associates are laid off a week after a company's C-suite executive throws a free lunch to celebrate success and the affected associates' managers claim they had no knowledge about the layoffs. However, the same executive has planned in advance a call in which he shows the company's organizational chart which does not include the associates who were laid off earlier in the day. So, the managers lied to their associates about not knowing that they would be let go. Lack of Ethics: A senior executive's former employer is suing him/her for trying to tap former colleagues and a slew of law firms are looking into possibilities of securities frauds.

Viewing 49 - 51 of 1,298 Reviews

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