1.0
Mar 5, 2017
Recommend
CEO approval
Business Outlook
Pros
The structure for client support is pod based, the top starting with a Director of CS or General Manager. The structure allows for support from all areas (e.g. Operations, product).
Cons
My last experience was that my boss put no effort in to resolving an open expense report. I was never refunded for the expense. I informed HR in my exit interview. They assured me they would follow up. This example best demonstrated what you will deal with if working for Inovalon. Aside from that, products tend to be unstable, management is poor, morale is low, and while it fluctuates, the work load can often be unsustainable.