Is Insight a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at Insight have rated their employer with 3.0 out of 5 stars in 71 Glassdoor reviews. This is a lower than average score with the overall rating of Insight employees being 3.5 out of 5 stars. Search open Client Operations Representative Jobs at Insight now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at Insight .

Does Insight pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at Insight with 2.5 out of 5 stars based on 71 anonymously submitted employee reviews. This is 24.6% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at Insight.

What are the top reviewed jobs at Insight?

Account Executive (289) , Account Manager (56) , Sales (50) , Software Engineer (42) , Project Manager (36) , Cloud Engineer (31) , Consultant (31) , Manager (31) , Senior Consultant (30) , Service Technician (28) , Business Development Manager (26) , Senior Software Engineer (23) , Business Analyst (21) , Engineer (21) , Client Operations Specialist (20)

What are the pros of working at Insight according to real employee reviews?

"I heard that Insight had a great culture and it was all true!" ((in 267 reviews)); "The people at the company are great (for the most part) and very fun!" ((in 249 reviews)); "Good benefits and a well adopted and consistent set of values that are evident in the way individuals are treated." ((in 182 reviews)); "Great work life balance and relax environment." ((in 123 reviews)); "Managers are great and work with you." ((in 76 reviews))

What are the cons of working at Insight according to real employee reviews?

"Poor management and laid off" ((in 147 reviews)); "low pay and not flexible with WFH" ((in 143 reviews)); "Base salary is low and can be a grind to build a book of business." ((in 101 reviews)); "Finance is awful and upper management will harass you verbally (sexual harassment)." ((in 33 reviews)); "No bonus could be better" ((in 25 reviews))

Insight Client Operations Representative reviews

3.0

22% would recommend to a friend

(71 total reviews)

Jack Azagury

100% approve of CEO

20% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (71 reviews)

Ratings by demographic groups

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Client Operations Representative employees have rated Insight with 3.0 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an average working experience there. Insight is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

71 reviews

1.0

Nov 16, 2019

Favoritism at its best.

Account manager

Recommend

CEO approval

Business Outlook

Pros

If their wasn’t so much favoritism by leadership, there would be a lot more pros. The only pro is you can attain some skill set(s) to advance your career elsewhere. This used to be a great place to work.

Cons

Get rid of mid level leadership. The favoritism is beyond noticeable, and if you speak up about it you get punished and a black mark is out on you. From there any chance of advancement or moving ahead in your career is halted and you become irrelevant. This is an actual fact as I’ve witnessed first hand as well as been a part of those conversations. It’s sad because Insight has the absolute potential to truly be the best place to work. Don’t take my word for it - Look at other reviews and look at the turn over rate and look at their LinkedIn. You will always see the same people when they promote internal events.

Insight Response

6y

We appreciate your feedback and are sorry to hear that you have witnessed some concerns in regards to your management team. If you would like to have further conversations around this area, please reach out to your HR Business Partner to have those discussions. We appreciate your feedback.

5.0

Nov 8, 2019

Awesome place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Challenging, flexible, great people, great location

Cons

We have laptops and VPN, but not able to visit office on weekends to do work (prefer office environment)

Insight Response

6y

Fantastic 5 star review! We couldn't agree more with you in that Insight is a challenging, exciting, and wonderful place to work with great leadership and support from all levels of management. Thank you so much for the great feedback.

4.0

Jul 15, 2019

Great people and training

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people and all the training on every piece if the wire!

Cons

The pay is substandard for the work you do.

Insight Response

6y

Thank you for your feedback and for stating that you enjoy working with a great team and that you are satisfied with the training.

Viewing 58 - 60 of 71 Reviews

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Insight Client Operations Representative reviews

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Favoritism at its best.

Awesome place to work

Great people and training

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