Is Insight a good company to work for as a Client Operations?

Client Operations professionals working at Insight have rated their employer with 3.0 out of 5 stars in 69 Glassdoor reviews. This is a lower than average score with the overall rating of Insight employees being 3.5 out of 5 stars. Search open Client Operations Jobs at Insight now and start preparing for your job interview by browsing frequently asked Client Operations interview questions at Insight .

Does Insight pay Client Operations employees well?

Client Operations professionals rate their compensation and benefits at Insight with 2.5 out of 5 stars based on 69 anonymously submitted employee reviews. This is 24.6% worse than the company average rating for salary and benefits. Find out more about Client Operations salaries at Insight.

How happy are Client Operations professionals working at Insight?

19% of Client Operations employees at Insight would recommend their employer to a friend. This rating has decreased by 51% in the past 12 months. Client Operations professionals have also rated Insight with a 3.3 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at Insight?

Account Executive (289) , Account Manager (56) , Sales (50) , Software Engineer (42) , Project Manager (36) , Cloud Engineer (31) , Consultant (31) , Manager (31) , Senior Consultant (30) , Service Technician (28) , Business Development Manager (26) , Senior Software Engineer (23) , Business Analyst (21) , Engineer (21) , Client Operations Specialist (20)

What are the pros of working at Insight according to real employee reviews?

"I heard that Insight had a great culture and it was all true!" ((in 275 reviews)); "The people at the company are great (for the most part) and very fun!" ((in 257 reviews)); "Good benefits and a well adopted and consistent set of values that are evident in the way individuals are treated." ((in 177 reviews)); "She is supportive and does her best to ensure teammates have a good work/life balance" ((in 125 reviews)); "Great teammates but not leadership" ((in 75 reviews))

What are the cons of working at Insight according to real employee reviews?

"low pay and not flexible with WFH" ((in 145 reviews)); "Poor management and laid off" ((in 140 reviews)); "Base salary low and not a lot of additional incentives outside of GP quota attainment." ((in 106 reviews)); "Finance is awful and upper management will harass you verbally (sexual harassment)." ((in 37 reviews)); "Constant reorganizations and layoffs has left everything in chaos." ((in 25 reviews))

Insight Client Operations reviews

3.0

19% would recommend to a friend

(69 total reviews)

Jack Azagury

100% approve of CEO

14% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (69 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations employees have rated Insight with 3.0 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Client Operations professionals have an average working experience there. Insight is rated in line with the average (within 1 standard deviation) by Client Operations professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

69 reviews

3.0

Jan 17, 2017

Working at Insight

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good office environment, fun days.

Cons

High pressure to perform. Stressful.

4.0

Mar 2, 2016

It was a great place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great financial rewards when you're performing well, like with any job, if you get your head down and get on with what you're being employed and paid to do you'll be well rewarded and respected. Great team camaraderie with plenty of team nights out. Good pension plan and health care scheme.

Cons

Trying to complete some of the simplest tasks was painful. Integration between departments and other sites could be improved upon. Nextdesk tickets. Lack of career opportunities.

Insight Response

10y

Thanks so much for your review, we're pleased to hear that you valued your time working with Insight. We value your feedback and will take it on board. As you know, we complete employee satisfaction surveys on a regular basis, and put proactive steps in place to improve, based on this feedback. We have a transparent recruiting policy which means that all vacancies are advertised internally in the first instance, and we encourage development in many forms!

4.0

Jul 3, 2015

CsR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Love working for the company. Always have had a great experience.

Cons

The base pay for the amount of work a CSR does is a little off.

Viewing 64 - 66 of 69 Reviews

Jobs at Insight

Senior Client Operations Specialist

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Chandler, AZ

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Market Development Executive III - Cybersecurity Services & Managed Security Services

Phoenix, AZ

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Market Development Executive SLED

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Insight

Insight Client Operations reviews

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It was a great place to work

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