Is Insight a good company to work for as a Client Operations?

Client Operations professionals working at Insight have rated their employer with 3.0 out of 5 stars in 69 Glassdoor reviews. This is a lower than average score with the overall rating of Insight employees being 3.5 out of 5 stars. Search open Client Operations Jobs at Insight now and start preparing for your job interview by browsing frequently asked Client Operations interview questions at Insight .

Does Insight pay Client Operations employees well?

Client Operations professionals rate their compensation and benefits at Insight with 2.5 out of 5 stars based on 69 anonymously submitted employee reviews. This is 24.6% worse than the company average rating for salary and benefits. Find out more about Client Operations salaries at Insight.

How happy are Client Operations professionals working at Insight?

19% of Client Operations employees at Insight would recommend their employer to a friend. This rating has decreased by 51% in the past 12 months. Client Operations professionals have also rated Insight with a 3.3 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at Insight?

Account Executive (289) , Account Manager (56) , Sales (50) , Software Engineer (42) , Project Manager (36) , Cloud Engineer (31) , Consultant (31) , Manager (31) , Senior Consultant (30) , Service Technician (28) , Business Development Manager (26) , Senior Software Engineer (23) , Business Analyst (21) , Engineer (21) , Client Operations Specialist (20)

What are the pros of working at Insight according to real employee reviews?

"I heard that Insight had a great culture and it was all true!" ((in 264 reviews)); "The people at the company are great (for the most part) and very fun!" ((in 239 reviews)); "Good benefits and a well adopted and consistent set of values that are evident in the way individuals are treated." ((in 180 reviews)); "She is supportive and does her best to ensure teammates have a good work/life balance" ((in 124 reviews)); "Great team and flexible." ((in 76 reviews))

What are the cons of working at Insight according to real employee reviews?

"Poor management and laid off" ((in 156 reviews)); "low pay and not flexible with WFH" ((in 148 reviews)); "Base salary low and not a lot of additional incentives outside of GP quota attainment." ((in 98 reviews)); "Finance is awful and upper management will harass you verbally (sexual harassment)." ((in 35 reviews)); "Can be some long hours and weekends." ((in 25 reviews))

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Insight Client Operations reviews

3.0

19% would recommend to a friend

(69 total reviews)

Jack Azagury

100% approve of CEO

14% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.5

Compensation and benefits

2.4

Career opportunities

Client Operations employees have rated Insight with 3.0 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Client Operations professionals have an average working experience there. Insight is rated in line with the average (within 1 standard deviation) by Client Operations professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

69 reviews

1.0

Aug 12, 2024

Can be better

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great teammates for the most part, lots of available training.

Cons

company is very into work politics and favorites and HR will lie to you and tell management everything you shared with them. very throw rocks and hide your hands company

Insight Response

We are sorry to hear that your experience at Insight wasn't as positive as you would have hoped for. It sounds like you valued those that you worked with and had a positive working environment. If you would like to share more of your concerns, please send your feedback to glassdoorfeedback@insight.com as we take feedback seriously. Thank you for the review.

3.0

May 21, 2024

It was truly something

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Percipio - Free Learning & Certs Remote work

Cons

Mismanagement Little Communication Little growth

Insight Response

Thank you for sharing your feedback and for sharing the fact that Insight offers many different training classes and options to its internal teammates who are interested in learning more about different areas of the business. The ability to work remote is another added benefit to having flexibility in your schedule so thank you for mentioning that.

4.0

May 6, 2024

n/a

Account manager

Recommend

CEO approval

Business Outlook

Pros

great people great benefits great locations

Cons

nothing i can think of. all good

Insight Response

Thank you for taking the time to write a review and for sharing that Insight offers strong and competitive benefit offerings and that you enjoy working with such positive teammates. Thanks for the feedback.

Viewing 16 - 18 of 69 Reviews

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