Instacart reviews

3.6

59% would recommend to a friend

(1,881 total reviews)
avatar

Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Oct 16, 2018

SHOPPER

Recommend
CEO approval
Business Outlook

Pros

I love to shop for the customers

Cons

I would like the company to take the driver's safety in to consideration when the shopper has to deliver to apartment buildings. I think that the customer should greet and meet us in the lobby for their deliveries.

5.0
Sep 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Instacart is a fast-moving company pursuing a long-neglected industry (grocery shopping). The team is incredibly inclusive and everyone's opinions are not just respected, but actively sought after. There are a number of big things in the works which I am looking forward to watching and being a part of in the next 1-3 years.

Cons

Instacart is pursuing a very complex set of problems and is currently understaffed to meet its goals effectively. This problem is not unknown to the executive team and our hiring goals have been set with this consideration in mind. Even so, the hiring team itself is understaffed. I foresee this being one of the biggest limiting factors of growth for some time to come.

4.0
Aug 19, 2018

Quick critique

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can work most urban areas on your own schedule.

Cons

Fuel cost needs to be factored in.

Viewing 136 - 138 of 1,881 Reviews

Glassdoor has 7,946 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.