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      Instacart

      Is this your company?

      Instacart reviews

      3.6

      59% would recommend to a friend

      (1,881 total reviews)
      avatar

      Fidji Simo

      51% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Jun 28, 2018

      Great company to grow with

      Area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, very smart peers that push you to succeed together.

      Cons

      Company gets a rough report from contracted positions, it’s really an amazing company doing amazing things.

      1.0
      Jun 5, 2018

      Good concept, bad set up.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like that you're able to choose your own hours and be completely independent without supervision.

      Cons

      If you're late even one time, they limit your hours to almost nothing and make it impossible to get any hours. They give you a reliability incident and you have to work 30 hours to remove it. But how can you work 30 hours if they don't let you work at all? Their shopper support are useless unless it's about the customer. Basically, instacart does not care about the shoppers or drivers. Most of the time you won't receive any tips and instacart does not care, as long as they get paid. I've tried to communicate my problems multiple times with them, but they refused to listen or do anything. You're better off working with shipt.

      3.0
      May 15, 2018

      Instacart

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good part-time for people that love to be precise and optimize their work. Fast refunds, good payment.

      Cons

      Timing is rough and it feels like a pressure, because the more you do, the more they want you to do. If you run fast, you should run even faster. App has a lot of terrible issues that affect your performance.

      Viewing 142 - 144 of 1,881 Reviews
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      ReviewsInstacart reviews

      Glassdoor has 7,947 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.