Instacart reviews

3.6

57% would recommend to a friend

(1,883 total reviews)
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Fidji Simo

48% approve of CEO

44% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 19, 2019

Crappy Gig Economy Job

Recommend
CEO approval
Business Outlook

Pros

None. You spend time on their platform and don't get any shifts.

Cons

Was unable to talk to anyone. They send preset answers to your questions that don't answer your questions. They suggest areas that are an hour drive away. They say you can use your own cooler bags, but then disqualify them so that you have to buy theirs. The company has $1.8B from investors but expect you to buy bags.

3.0
May 7, 2019

Instacart Toronto is a let down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay - Free lunch - Equity - Nice colleagues

Cons

- Impossible tech debt - Nothing in the product team is best practice or particularly good. We need to step it up but that's going to be difficult for a lot of people - The Toronto office is not a priority for Instacart HQ. We are always an afterthought

2.0
Mar 14, 2019

Not Impressed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility is ok if you’re only looking for part time work

Cons

Instacart keeps advertising that they are looking for shoppers but I can’t seem to get any “batches” in my area. For all the hoops you have to jump through to register and then end up with no hours is annoying.

Viewing 1588 - 1590 of 1,883 Reviews

Glassdoor has 7,955 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.