Instacart reviews

3.6

58% would recommend to a friend

(1,883 total reviews)
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Fidji Simo

50% approve of CEO

46% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jun 16, 2019

Good people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy interview, easy job, nice boss

Cons

Lots of shoppers, difficult customer

5.0
Jun 13, 2019

Exciting growth in Toronto!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing and dynamic team, with strong technical leadership. Challenging and exciting work. Great culture with people to learn from, and lots of social and volunteer opportunities.

Cons

Office space is tight due to fast growth, but we're moving soon!

2.0
Jun 11, 2019
Recommend
CEO approval
Business Outlook

Pros

When able- (key part to this answer) You can set your own schedule, if you’re working two jobs and need some flexibility, or just looking to make some extra money, this is a great company to do either of those things. ( Again, this is if you are able to get hours... actually - able to get batches. )

Cons

A year ago- the app was not even close to what it is now. Almost every time I had a shift something with my app would interfere and it was extremely frustrating. I couldn’t get in touch with anyone at Shoppers Help, which I am not even sure if this department existed back then or what it was called. But- when things did go good, the day flew by, and it was awesome, and I truly enjoyed connecting with customers, and the overall flow of things. BUT now; since the app has evolved some, more shoppers have been hired exc, I lost my early access due to the app stating I wasn’t accepting batches, this was LAST YEAR. I STILL am struggling to this day to even get enough hours to be able to have my early access back. Which was out of my control losing in the first place. It’s extremely frustrating for me, constbstkt checking the app, and nothing, literally ever. And if I do get any hours- I am asked to end my shift early. So I make no money... It just seems extremely unfair to me I have to suffer for technical issues from over a year ago. I feel like I’ll never get early access back. Blah. DONT LOSE IT PEOPLE. They have a chat system and you can call directly from the app if something were to happen- let them know since it is so easy to now... so you don’t get penalized like I have been for so long.

Viewing 1591 - 1593 of 1,883 Reviews

Glassdoor has 7,952 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.