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      Instacart

      Is this your company?

      Instacart reviews

      3.6

      57% would recommend to a friend

      (1,883 total reviews)
      avatar

      Fidji Simo

      48% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Sep 25, 2023

      Company keeps cutting the pay

      Personal shopper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work on your own time Work as long as you want

      Cons

      Ratings take away potential orders Customers will lie which can get you suspended or terminated Items out of stock will get una bad rating

      5.0
      Jun 18, 2021

      Outstanding company

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      + Interesting relatable problems. Challenging solutions. + Amazing benefits. + Company really cares about employees. + Really active communities. Proactive in current events, and really supporting for all kinds of communities. + Very supportive teammates. Almost no egos. "Go far together" is a value.

      Cons

      - Oncall shifts are normal at SASS companies, but I never liked them - Ruby is ight. Implemented in 75%+ of their services.

      1.0
      Feb 24, 2021

      Unprofessional Team

      Full service shopper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, I can work anytime I like

      Cons

      Unprofessional shopper service team. They deal with shoppers as crap. They never hear what do we have to say. For example, if any of the customers gave us a low rating with no reason, they inform us that the rating is for no reason and they will remove, but they have never did. Chat center don’t have the authority to help shoppers, they forward any issue to trust and safety team, and that team literally don’t do anything. They have never get back to me with any of the complaints I left them.

      Viewing 1603 - 1605 of 1,883 Reviews
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      ReviewsInstacart reviews

      Glassdoor has 7,954 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.