Instacart reviews

3.6

58% would recommend to a friend

(1,883 total reviews)
avatar

Fidji Simo

50% approve of CEO

46% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Disruptive to the grocery industry? Is that a pro?

Cons

Gouge customers 20%. Intentionally underweight most of the fruits and vegetables in the app. resulting in higher $ actually being charged to the customers on a regular basis for produce. Apply undue pressure on the shoppers and then pay the shoppers on average much less than $15/hr. Calculate the tip from the customers on the lower store prices total, not on the higher total charges to the customer. Regularly leave bags at the stores undelivered. No true team spirit within the operations. Top management in San Fran rules by fear, deception, and disingenuousness.

4.0
Dec 31, 2018

Great workplace!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of snacks, free lunch/dinner, kombucha on tap, really takes care of its employees

Cons

Little room for growth in the company

5.0
Dec 26, 2018

Shopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You make your own schedule, you work the hours YOU want to work & not scheduled hours that you can’t get out of, if necessary!! I LOVE Instacarting!!!

Cons

Having to deal with the ‘regular’ customers, in a given store, when shopping for an Instacart customer. (Kidding)

Viewing 1642 - 1644 of 1,883 Reviews

Glassdoor has 7,951 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.