Instacart reviews

3.6

59% would recommend to a friend

(1,883 total reviews)
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Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Nov 22, 2018

Full service shopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly simple to accomplish. Paid weekly. Your can track your progress.

Cons

Easy to have late deliveries if you encounter if you have internet connection. Also traffic can be an issue especially if you have to travel in densely populated areas and freeways.

5.0
Nov 21, 2018

Full service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoy the hours being able to pick up on your time. The orders are close and easy the money is great.

Cons

Not all people are able to tip big thats ok dont get mad just smile thanks them make it memorable for them so theh spread the word and others do online orders. Sometimes things arent gonna go smoothly dont stress

1.0
Nov 18, 2018

No Response

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The App was easy to install.

Cons

Trying to get help from support about an ongoing situation is embarrassing. I've been trying to get a situation addressed. When I do a follow-up, the request immediately gets closed within a minute. There are no further explanations or comments provided, and it's very disheartening to know they simply don't care.

Viewing 1663 - 1665 of 1,883 Reviews

Glassdoor has 7,951 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.