Is Instacart a good company to work for?

Instacart has an overall rating of 3.6 out of 5, based on over 7,951 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 59% of employees would recommend working at Instacart to a friend and 47% have a positive outlook for the business. The best reviews about Instacart have been left by employees working as Area Manager , Data Scientist and Director .

Does Instacart pay their employees well?

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Instacart?

59% of Instacart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1302) , Full Service Shopper (1158) , In Store Shopper (529) , Instacart Full Service Shopper (161) , Independent Contractor (115) , Delivery Driver (113) , Driver (113) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (51) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 515 reviews)); "Can make good money only if you use a bot or maintain a straight 5 star rating." ((in 442 reviews)); "Flexible schedule and enjoyed the actual work" ((in 336 reviews)); "Flexible schedule and easy app to use" ((in 242 reviews)); "Great people to work with and learn from!" ((in 142 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 617 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 114 reviews)); "Expect to spend enough money on your car that you end up making less than minimum wage." ((in 60 reviews)); "Bad (no) training" ((in 52 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 41 reviews))

What are employees saying about Instacart layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart layoffs and their outlook for job security at Instacart in 2026.

What are the top reviewed Instacart locations?

San Francisco , New York , Los Angeles , Atlanta , Chicago , Austin , San Diego , Philadelphia , Boston , Miami , Seattle , Houston , Dallas , Phoenix , Minneapolis , Denver , Las Vegas , Tampa , Charlotte , San Jose , Raleigh , Washington , Nashville , Saint Louis , Richmond , Portland , Columbus , Orlando , Buffalo , Jacksonville

Instacart reviews

3.6

59% would recommend to a friend

(1,883 total reviews)

Fidji Simo

51% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,883 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Nov 8, 2018

Great Part Time work with a Flexible Schedule

Director

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule and Earn $20-$25 per hour.

Cons

Must enjoy driving and working weekends

4.0

Nov 7, 2018

Just right for me!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible , good pay, honest work

Cons

App still needs tweaking, sometimes there aren't any orders all day.

3.0

Nov 7, 2018

Being an Instacart Instore Shopper

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, helpful employees and supervisors,

Cons

Lack of communication from headquarters, app glitches , you need to make sure your phone is charged , some stores they have instacart shoppers in all day, the store employment/cashiers should be aware of what the company is and why they are in their store all day and how to ring them up especially when you are being timed for every batch you do, they expect you to know where things are in the store the more you work so your timing should be faster but they are new orders everytime and some usually with odd requests so getting fired for not being quick enough when the bags wait on shelves and in fridges for delivery pickup for 1 hour minimum is ridiculous to me

Viewing 1669 - 1671 of 1,883 Reviews

Top companies for "Compensation and Benefits" near you

Jobs at Instacart

Sr. Product Designer II - Design Systems

Machine Learning PhD Intern, Economics (Fall)

Knowledge Strategist Team Lead, Governance

Instacart

Instacart reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Part Time work with a Flexible Schedule

Just right for me!

Being an Instacart Instore Shopper

Top companies for "Compensation and Benefits" near you

Jobs at Instacart