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      Instacart

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      Instacart reviews

      3.6

      60% would recommend to a friend

      (1,879 total reviews)
      avatar

      Fidji Simo

      53% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      May 17, 2017

      Great for a part time job! Very flexible

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are able to set your own schedule which is great, the pay is also above average for a customer service position. If you work in a small store setting you have no management so that can feel great to work on your own terms.

      Cons

      There would be bugs pretty frequently which made it difficult to perform your duties. You have to schedule a wider avalability to be scheduled at all, which would result in more shifts, but they would be shorter in length.

      5.0
      May 11, 2017

      Great Growth Opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Leadership is willing to promote internally and makes a conscious effort to develop its employees *Great learning opportunities- Instacart has an abundance of interesting projects to work on. *I met awesome people while working here and made lasting friendships. *Solid benefits, good food, and a convenient office location located near a lot of public transport

      Cons

      *Instacart operates in a complex space; it's beholden to tens thousands of shoppers, and a growing number of retail and brand partners. It has limited control of critical components of its service, such as availability of items in stores, or availability of new shoppers in key markets. *Work-life balance is poor on certain teams. Instacart's leadership cares about employees and is making an effort to improve this but a lot of teams are spread thin.

      5.0
      Apr 29, 2017

      Great Employer

      Shift lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work autonomously - Constant change and need to re-learn - Many happy customers

      Cons

      - Constant change and need to re-learn - Little use of local knowledge.

      Viewing 1810 - 1812 of 1,879 Reviews
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      ReviewsInstacart reviews

      Glassdoor has 7,942 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.