Instacart reviews

3.6

59% would recommend to a friend

(1,880 total reviews)
avatar

Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jul 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Choose your own hours. Ability to choose jobs and independence throughout the day. The rare occasion where a customer tips well.

Cons

Extremely low-paying. Instacart doesn't care to preserve or protect its shoppers at all. Will pay lip service only when shoppers request help to resolve unfair customer treatment/rating but they never do anything to resolve the cases. Instacart also steals shoppers tips by lowering their base pay for a batch to offset costs when a customer tips.

5.0
Jul 21, 2021

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Working in EST for a company that is mostly PST means I have to work a little later than i'd like.

Viewing 1819 - 1821 of 1,880 Reviews

Glassdoor has 7,943 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.