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      Instacart

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      Instacart reviews

      3.6

      60% would recommend to a friend

      (1,879 total reviews)
      avatar

      Fidji Simo

      53% approve of CEO

      49% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Oct 19, 2016

      If you work better then others they will fire you

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Fun Ok money Convenient Great area

      Cons

      Can't move up Only part time No holiday pay or over time

      4.0
      Oct 7, 2016

      I would appreciate more responsibilities.

      Shift lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have amazing shoppers that I am able to help daily, I truly care about the people I work with and that makes a huge difference in my enjoyment of the job. We have flexible hours and are not reprimanded for taking vacation or sick time. In my city, management does communicate with us daily (weekdays) and are good about fixing errors when they have the power to do so.

      Cons

      We are the ones who bare the brunt end of any change that occurs and have no say over those changes that happened. We are the deliverers of good and bad news. We have limited responsibilities and I would appreciate the ability to fix hours, get people back on shift, see the schedule for the upcoming week, etc. This would take pressure off of our management and help our shoppers in the moment.

      3.0
      Sep 20, 2016

      More Investment Needed in both Ops Employees and Contractors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The concept, while not novel is the most functional, and friendly iteration of the grocery delivery model. Startup environment provides for a fast workday and ownership and pride in work.

      Cons

      Contractors are treated like dirt, and the organization sees them as expendable (even if they are, there is simply no excuse to do so). Ops teams should be larger and also be able to delegate more to part-time employees at stores. There need to be more opportunities to grow from within, and ways to encourage and teach non-ops employees Ops functions.

      Viewing 1822 - 1824 of 1,879 Reviews
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      ReviewsInstacart reviews

      Glassdoor has 7,939 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.