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      Instacart

      Is this your company?

      Instacart reviews

      3.6

      60% would recommend to a friend

      (1,879 total reviews)
      avatar

      Fidji Simo

      53% approve of CEO

      49% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jun 14, 2016

      Poor Management, Communication

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many, the job is interesting, group grocery delivery business

      Cons

      Little to No Feedback from Management Benefits Aren't that Great - No PTO if you aren't corporate or higher in the company. Will not work with schedule and are rigid making work/life balance hard Disorganized

      2.0
      Jun 9, 2016

      Good People Who Deserve Better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Camaraderie on many teams was fantastic. Lots of great people in unexpected places who really cared about each other and were willing to work hard so that everyone could win.

      Cons

      Each team was at the mercy of their leadership, and some managers were inexperienced or inept. All were overworked. There was a noticeable drop in quality of output with each expansion or new item on their plate. There was no work/life balance for anyone. The constant push for efficiency on the part of the shoppers became almost comical and definitely cruel.

      2.0
      May 17, 2016

      Ran out of Kool-Aid.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employees. Some of the most loyal and talented people I have had the pleasure to work with. Every single person was driven and wanted to do better. Too bad we just didn't have big enough buckets to scoop the water out of the sinking ship.

      Cons

      Some of the C-level. To be honest,I think Apoorva needs to pocket his ego, step aside for a few years and let an experienced veteran drive the organization out of the plateau Instacart is in (of course they're going to deny that they're in a plateau). Sure, cut your pay arguably to the most important people (shoppers/drivers) and call yourself profitable. I'm not saying completely leave the org, just step aside for some time.

      Viewing 1828 - 1830 of 1,879 Reviews
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      Glassdoor has 7,939 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.