Instacart reviews

3.6

60% would recommend to a friend

(1,879 total reviews)
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Fidji Simo

53% approve of CEO

49% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Apr 9, 2016

Great people doing big things

Recommend
CEO approval
Business Outlook

Pros

- Opportunities to shape the company in multiple ways - The impact of giving thousands of individuals and families their time back each day - Daily interactions with shoppers, giving them opportunities and working alongside them to make it a great experience - Really smart, fun, engaged people that will drop everything to help you out

Cons

- Despite the size, it's a startup, you've got to love the chaos - Still can do better in allowing the remote offices to share in much of the benefits noted above

1.0
Apr 7, 2016

Look elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Perks - Food is tasty - Cool office and decor - Interesting speakers sometimes come in

Cons

Employee morale has dipped fairly low. While I can only speak to limited teams, managers seem either inexperienced or don't genuinely care about their employees' career development and happiness. Some managers are tunnel-visioned into delivering on company goals so they can look good to execs up top, while caring very little about whether the people down below are engaged. There's a huge disconnect between how executives vs. executers view management. A previous culture engagement survey showed that a very low % of employees on certain teams felt there were avenues to develop themselves and gain new skills, and there hasn't been focused effort to improve this. Culture here involves managers insinuating to their employees that any lack of morale or motivation is a direct fault of the employees themselves. To that point, I say sure, employees can try to be positive, take initiatives to seek out challenges, etc. But if employee roles are defined and positioned to maintain monotonous and never-ending duties, then their opportunities for advancement will be extremely limited despite any attempts to seek out non-core work. This negatively affects morale and makes you wonder about the purpose of your job. Worse, some managers believe that interesting projects/skills development should be sought out on your own extra time and cannot interfere with your usual day-to-day. If that's the case, then managers and recruiters need to stop overselling these roles as career advancement opportunities or do a better job of hiring for the right levels.

5.0
Apr 4, 2016

data scientist

Recommend
CEO approval
Business Outlook

Pros

- Data science is essential to the company and there are many interesting data science problems - The company has a great potential revolutionizing the grocery market. Key progress has been made in the past year, e.g., became unit economic profitable - I really enjoy working with my co-workers. This is a team where people respect, trust each other. - Work-life balance is reasonable as a startup and working schedule is flexible, tho a strong sense of urgency and ownership is expected.

Cons

- Commute can be a bit long if you live in south bay. A few of us live in south bay take CalTrain where you can comfortably work or take a rest.

Viewing 1840 - 1842 of 1,879 Reviews

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