Instacart reviews

3.6

58% would recommend to a friend

(1,883 total reviews)
avatar

Fidji Simo

50% approve of CEO

46% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

- Rapid growth and change is not for everyone, but this is the place you want to put in your life's work. Company-wide support and engagement across departments make even remote working productive and fruitful - Making the right hires for the right attributes shows here - leaders are by and large knowledgeable, mature, and considerate. The primary drive is to educate and to support while asking for exceptional results - Job safety is an underlying concept of your work - Management is fully supportive of your work-life balance and helping you develop it - You have an opportunity to truly 'own' the growth of a program or concept you have ideated and to see it come to fruition - You should be prepared to actively participate in change management, the emotional load of people operations, and constructive collaboration with your superiors

Cons

- Rapid growth and change is not for everyone - be prepared for work beyond conventional working hours and days. Although this can be a challenge, support is always there, and that work can be your proudest career moment

5.0
Jan 22, 2019

Great place!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Customer Service. Chance at advancing.

Cons

It can be like high school on some days.

3.0
Nov 7, 2018

Being an Instacart Instore Shopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, helpful employees and supervisors,

Cons

Lack of communication from headquarters, app glitches , you need to make sure your phone is charged , some stores they have instacart shoppers in all day, the store employment/cashiers should be aware of what the company is and why they are in their store all day and how to ring them up especially when you are being timed for every batch you do, they expect you to know where things are in the store the more you work so your timing should be faster but they are new orders everytime and some usually with odd requests so getting fired for not being quick enough when the bags wait on shelves and in fridges for delivery pickup for 1 hour minimum is ridiculous to me

Viewing 211 - 213 of 1,883 Reviews

Glassdoor has 7,951 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.