Instrument reviews

3.1

59% would recommend to a friend

(79 total reviews)
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Laurel Burton

13% approve of CEO

17% positive business outlook

Instrument has an employee rating of 3.1 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instrument employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

79 reviews
5.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Instrument has been a wonderful place for me to grow as a leader, learn about things outside of my discipline, and work with really progressive and interesting clients like Patagonia, Nike, Salesforce, Atlassian, Sonos, etc. As a producer, I am expected to do so much more than take notes, project plan, track the budget. We work as a team to solve problems, concept creative ideas, build up trust with our client partners, and produce work we are proud of. As a community, Instrument is very progressive, thoughtful, and focused on supporting career and personal growth. No time tracking! A solid and stable business model that expand/contract with landing big accounts like more traditional agencies! Truly digitally led!

Cons

Instrument can feel a little portland-centric in the creative output and culture. Instrument is still learning how to clearly define roles, levels, and expectations within each which sometimes leads to some confusion.

5.0
Aug 10, 2020
Recommend
CEO approval
Business Outlook

Pros

- Really thoughtful leadership, truly heart-centered and trying their best to support the many employees (and remotely) - The best people to work with - Comprehensive and inclusive benefits

Cons

- Still catching up to their growth but you can see how hard they are working to support everyone in the meantime.

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people is the reason why I never wanted to leave.

Cons

The random layoffs and terrible managers not advocating for your growth while other people with great managers got promotions like crazy.

Viewing 52 - 54 of 79 Reviews

Glassdoor has 97 Instrument reviews submitted anonymously by Instrument employees. Read employee reviews and ratings on Glassdoor to decide if Instrument is right for you.