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      Instrument

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      Instrument reviews

      3.1

      59% would recommend to a friend

      (79 total reviews)
      avatar

      Laurel Burton

      13% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      Instrument has an employee rating of 3.1 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instrument employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      79 reviews
      1.0
      Nov 29, 2020

      Unprofessional is being generous

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some big name clients That’s really it.

      Cons

      - Wide array in talent means competent individuals are left pulling lots of dead weight - Shuffling around constantly on projects - No transparency around promotions and mishandled layoffs - Arrogant middle management and directors with lack of resume experience to back it up - Contractors treated like slaves - HR says what they want to keep people running on the hamster wheel, with no follow through on promotions or integrity

      avatar
      Instrument Response
      5y
      We appreciate this honest feedback, and understand that there are several areas that you would recommend Instrument focus and improve. It is important to us that expectations are clear and consistent across the company, including fair expectations of Independent Contractors. We appreciate you notating that there is a wide array of expectations of individuals based on their abilities and skill sets - we are committed to continued focus on this internally.
      3.0
      Sep 14, 2021

      Great brands, good work-life balance but low equity & diversity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Overall, kind, talented, and highly motivated people who love what they do and are eager to contribute - Healthy work-life balance (at least on my team) - Great brands and interesting work to have on your resume - Flat, collaborative teams

      Cons

      - Inequity in raises and promotions across the company (the reason I left), you have no understanding of why some people get promoted and others don't - Performative diversity - They are trying to improve and HR is working hard but the current leaders are mostly white and from Portland and suffer from groupthink and bias. They say they care but actions speak louder than words and I don't see any meaningful change to address discrimination or uplift minority voices. - Lack of transparency and avoidance of talking about hard issues - related to the point above but in general leaders deal with conflict by ignoring it instead of addressing it. They are more concerned with people-pleasing than doing the right thing. - Below market pay (in the name of getting to work on big brand projects)

      4.0
      Apr 24, 2019

      A great place to work for some people

      Web developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, the on-boarding process was extensive and positive, nice people, great amenities on site, creative work environment.

      Cons

      I didn't stay at Instrument because the agency life was not for me. I prefer to work on a product. I couldn't deal with the chaos and not having control of the direction of the projects I was working on.

      Viewing 25 - 27 of 79 Reviews
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      ReviewsInstrument reviews

      Glassdoor has 97 Instrument reviews submitted anonymously by Instrument employees. Read employee reviews and ratings on Glassdoor to decide if Instrument is right for you.