Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (58) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 131 reviews)); "Pension was good and some other benefits around my job." ((in 63 reviews)); "Provides good work life balance" ((in 60 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 31 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 45 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 42 reviews)); "Salaries are low and progression inexistent." ((in 41 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

What are the top reviewed Intact Insurance UK locations?

New York , Charlotte , Naperville , Chapel Hill , Napa , Miami , Bedford , Coral Springs , India

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,124 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

2.7

Senior management

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 4, 2015

good team atmosphere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

everyone is friendly, not much office politics pay is about on par with industry average but vacation is very generous

Cons

it's a bit going downhill last year after the downgrade

2.0

Dec 3, 2014

RSA Ireland

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People, benefits, training are all pros. No salary increase in last few years but only voluntary redundancies

Cons

Disagree with other reviewer about HR, 1 or 2 weak people in the function, but rest are great. Like rest of us, too much work with too few people. Management and new CEO needs to do something about that

2.0

Jul 26, 2014

Learning experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits (it's an insurance company Brand new office in downtown location Co-workers It's a 300 year old company and looks decent on a resume

Cons

The pay is poor for what we have to deal with Team leaders are largely incompetent Few chances for progression No coaching since I've been here Good work is not recognized They're not afraid to fire people who have been here for 10+ years The few positions that open up are given to external candidates

Viewing 280 - 282 of 1,124 Reviews

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Jobs at Intact Insurance UK

Multinational Case Handler

Chelmsford, England

View job

Commercial Loss Adjusters

Casualty Injury Claims Handler

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Intact Insurance UK reviews

Ratings by category

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good team atmosphere

RSA Ireland

Learning experience

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