Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (59) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 131 reviews)); "Pension was good and some other benefits around my job." ((in 63 reviews)); "Provides good work life balance" ((in 60 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 31 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 45 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 42 reviews)); "Salaries are low and progression inexistent." ((in 41 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

What are the top reviewed Intact Insurance UK locations?

New York , Charlotte , Naperville , Chapel Hill , Napa , Miami , Bedford , Coral Springs , India

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,124 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Jul 25, 2014

Travel Sales Representative

Travel sales representative

Recommend

CEO approval

Business Outlook

Pros

Nice, new office Some co-workers add to the ambience Possibility to do some OT Not bad for a little while out of university

Cons

Leaders are largely incompetent, not helpful No chances to further yourself Pay is bad for the amount of work you do They fire employees who have been here 10+ years due to "restructuring" Feedback we give leads to nothing Everybody is looking for jobs elsewhere, understandably Good work goes unrecognized Very "cliquey" The few and far between higher positions are given to external candidates

4.0

Jul 17, 2014

Enjoyable 17 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly team of staff. A company that allowed progression for those that wanted to work hard and improve.

Cons

A challenging environment for Insurance companies meant that they could not continue with the same level of high staff numbers. Easier to keep the cheap ones rather than those with the knowledge and experience.

3.0

Jul 13, 2014

Lots of potential but lots holding us back.

Business analyst

Recommend

CEO approval

Business Outlook

Pros

The people are friendly and hardworking, with a great will to get things done.

Cons

IT is shockingly poor, from over reliance on expensive contractor organisations, to a lack of strategic direction, to overly complicated and costly governance processes, to using outdated productivity software (lotus notes? ie6? Windows 2007?) the list goes on. Procurement processes are overly complicated and hamstring innovation. Difficult to reward staff other than through year HR governed pay rises (if they come), difficult to scale teams with extra staff due to recruitment processes. I've been here a year and a half and change has been slow. We seem to be good at reorgs and downsizing, but not deep, lasting and effective change.

Viewing 283 - 285 of 1,124 Reviews

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Jobs at Intact Insurance UK

Multinational Case Handler

Chelmsford, England

View job

Commercial Loss Adjusters

Casualty Injury Claims Handler