Intellivo reviews

2.8

45% would recommend to a friend

(67 total reviews)

43% positive business outlook

Intellivo has an employee rating of 2.8 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Intellivo employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

67 reviews
1.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Working remote but they are now forcing the local employees back into the office so there are no real pros left.

Cons

BRG executive level management is destroying everything there once was that made working for the company enjoyable. Every day there is a shift within the company that highly disrupts your daily work. Executive level management is completely out of touch with the Recovery Analysts who are doing the work that keeps the company doors open. Anyone beneath the executive level is treated as if they are expendable and depending on the day, they may decide to change your work title and/or your work flow in a panic or out of sheer stupidity. You can expect to report to someone new every other month. Every decision has been seemingly made to make job expectations more impossible to meet and push the employees out because we know what’s happening at BRG is not normal. There is zero consistency and you are not trusted to do the job they hired you to do because they operate under pure paranoia of something going wrong. They have complete lack of self awareness and take zero accountability for their poor and irrational decision making, that has ultimately created the toxic work environment which now exists. They have come to accept their adversarial stance with the employees beneath them and no longer care whatsoever about the effects this has on their employees thus creating a work morale of total hopelessness. They simply no longer care about the human aspect of the job. Bottom line, there are much better subrogation vendors to work for that will provide far more stability, realistic work standards, and will pay you much better. Look elsewhere. Edit: I find it HIGHLY suspicious that a 5 star review is posted 2 days after my not so glowing review of the company and their higher ups. “Usually reviews on sites like this are left by a handful of former employees with a bone to pick…” like my review said, they will never take accountability for their poor decisions and contributions to the toxic work environment, they’ll just say people have a “bone to pick”.

1.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work life balance overall

Cons

No transparency Extremely understaffed No standardized training. Extremely low morale Nonexistent feedback Wage increases not on par with industry or economy standards.

1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote opportunities and no shortage of work to be done.

Cons

*Pays below industry standard. *Constantly tweaking KPI to keep influence over commissions paid. *Little to no support for the analyst team. *Extreme lack of communication between management and the analyst team. *Employees are expendable and treated accordingly. *No raises are offered. *No holiday bonuses are provided but you can attend a company holiday party where prizes are given out....if you live close enough to Memphis. *Health benefit package is terrible. *Extremely high work load due to constant employee churn. *Little to no training offered. *Management does not listen to front-line employee suggestions to improve processes.

Viewing 43 - 45 of 67 Reviews

Glassdoor has 68 Intellivo reviews submitted anonymously by Intellivo employees. Read employee reviews and ratings on Glassdoor to decide if Intellivo is right for you.