Pros
Great Mission. The direct service staff have huge hearts. If this office was funded based on empathy, they would be billionaires.
Cons
The only way to succeed is to fail up. 90% of the work is done by the entry level employees because the important leadership positions are currently occupied by people who struggle to manage their own workloads, do poor in their roles, and are promoted into supervisory roles in order to hire someone more administratively competent for the role they've failed to master. The number of bottlenecks in this office range between 100-1000, with new bottlenecks being created everyday by management who micro-manage their staff poorly, have frequent amnesia, and overall a difficulty grasping any sort of reality to what is actually going on with the staff providing direct service. Senior leadership has been 'reviewing' a Diversity/Racism steps to implement into the office for over 3 years now and it shows because nothing in that area has improved one bit.
