International SOS reviews

3.4

55% would recommend to a friend

(1,525 total reviews)
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Arnaud Vaissié

67% approve of CEO

55% positive business outlook

International SOS has an employee rating of 3.4 out of 5 stars, based on 1,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The International SOS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Sep 21, 2013

What an awful place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice people Good pension scheme Bonus scheme Can give a relative newbie good experience (if you use the company merely as a stepping stone) as it is a large organisation Travel opportunities (if you're senior enough) What the company actually does is very interesting 9am-5.30pm with only occasional times your work late so the worklife balance is good, IF you live near the offices which aren't really in London They are in Gunnersbury.

Cons

-Very beaurocratic in nature. No project ever begins with a strategic objective/clear brief and every project is delayed on average by 6-9 months. This is due to having to involve senior stake holders/partners of the company at all time-most of whom really do not know much but you have to involve them because it is a stroking ego exercise. All senior management/EXCO are totally out of touch with their staff and very arrogant. There are some general managers who are good but those who are smart run! -Nepotism is rife as is racism and sexism. But Nepotism is what will help you to progress in SOS. It's a french-owned company, so if you're french you'll get promoted, if you speak french you're next in line to get promoted, if you're a man and tick these boxes, you're likely to get promoted. Worse is that the interns are always french diplomats kids never picked upon merit but rather because they are affiliated with the right people. Those that do get promoted within the company are very close to the founders e.g. current group sales and marketing director who is not good at his job, nor commands respect and liking from his team, however is one of the most well paid in the company as he is french and aligned with the partners. In presentations made to him, if you're not 'senior' enough he starts reading his phone during meetings and looking disinterested- something which would never happen in the big 4 or any professional company!Sexism is rife (only one woman on the EXCO board) and bad behaviour is encouraged so that more junior staff are badly managed and -HR, Marketing, Sales and Operations departments have a high turnover- the unhappiest seem to be in marketing and HR based on the number of recurring vacancies. This isn't promising, -No management of staff or work. Just a day to day reactive environment based on partners makign requests rather than a good strategy for projects, -Office is in the suburbs of chiswick with no transport help form the company and no shops, food places as infrastructure-there are no good places to eat (unless you want to spent 10 pounds a day on pub food). -Benefits package is substandard. Maternity policy is statutory minimum for the UK when its a company promoting health and wellbeing. Shows that they don;t take care fo their female employees. Not a good place for women. -Flexible working is frowned upon (women who do have babies end up comign back to work after 6 months) and company refuse to grow with times and encourage this policy like their competitors and many international organisations do. (especially with an office near heathrow, flexible workign should be introduced) -Holiday is 22 days a year- the minimum for the UK.

3.0
Sep 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Multiple resourcing; great global exposure and talented colleagues with great experiences; good place for initial learning compensations/employee benefits are good

Cons

HR/senior management biased towards parent company SOS, and so TSS as a joint venture suffers. Obscure policies pose confusion + frustration for freshers/present employees. As usual senior mgmt. is concentrated in a few. No career growth after reaching manager level. Some racist elements present in higher mgmt.

3.0
Aug 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent co-workers; decent salary; great office location

Cons

Management is not very "trained"- tended to have favorites and pre-selected employees for promotions

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Glassdoor has 1,810 International SOS reviews submitted anonymously by International SOS employees. Read employee reviews and ratings on Glassdoor to decide if International SOS is right for you.