Intrado reviews

3.4

49% would recommend to a friend

(180 total reviews)
avatar

Joe Custer

60% approve of CEO

44% positive business outlook

Intrado has an employee rating of 3.4 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intrado employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

180 reviews
1.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

I had the privilege of working under some wonderful supervisors and management during my time at Intrado. Collaborating with most of my colleagues was a joy, and it led to lasting friendships. I valued the flexibility I had when needed, and despite changes, the vacation and sick time policies remained generous. Remote work played a crucial role in maintaining a healthy work-life balance. While the medical benefits were good, they were on the expensive side.

Cons

The compensation consistently fell short of expectations. Whenever questioned about salary increases, the response was always that the company couldn't afford it. Layoffs were frequent, with recent ones leaving entire accounts with only high-level backup staff. Managers and supervisors tried to maintain morale, but they had little they could promise. The option to work fully remote was a significant advantage for many, especially given the low pay. However, the company kept leading everyone on from 2020 onwards. I was promised a promotion for years, only to be told that my focus should remain on the additional duties I had taken on before any consideration for advancement. Employee surveys became less frequent, and the topics seemed carefully chosen to avoid certain issues.

1.0
Feb 26, 2024

Money Over All

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still some great people working here, and in some cases work that you can feel good about.

Cons

The focus is money above anything. Employees are viewed only as an expense. The biggest raise you're likely to see is 3%. No incentives to care about company success unless you're a director or higher. More and more work dumped on people.

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Intrado Response
2y
Thank you for taking the time to provide your feedback. Our organization is going through a period of transformation to ensure our collective future success. We care very much about our team members, as evidenced by recent investments to improve our benefits, 401k program and time off policy, and our commitment to Intrado being a great place to work. We also care deeply about the mission of our organization and the life saving work we do, and have made investments across multiple areas of our business to ensure we are meeting the current and future needs of our customers. We encourage you to discuss your concerns with your leadership team, attend our regular town halls for company updates and share your questions and ideas through our Share Insights portal on our company SharePoint. You can also bring any specific concerns or questions to HR@Intrado.com.
3.0
Feb 24, 2023

Great Team Members

Recommend
CEO approval
Business Outlook

Pros

Co-Workers are passionate, collaborative, and a joy to work with mostly

Cons

Salaries are well below market value

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Intrado Response
3y
We are so glad (but not surprised) that you enjoyed working with our passionate, collaborative team members and appreciate the feedback about salaries as well. One of our company goals is to be an organization where employees feel empowered to do their best work and feel fulfilled. An important component to that goal is that we pay our team members fairly for the work they do. Following the recent investment in Intrado by our new partner Stonepeak, we are undergoing an in depth Career Compass project to review our job structure and career growth opportunities. Thank you for your feedback!
Viewing 4 - 6 of 180 Reviews

Glassdoor has 191 Intrado reviews submitted anonymously by Intrado employees. Read employee reviews and ratings on Glassdoor to decide if Intrado is right for you.