Intuit reviews

4.1

80% would recommend to a friend

(11,826 total reviews)
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Sasan Goodarzi

74% approve of CEO

75% positive business outlook

Intuit has an employee rating of 4.1 out of 5 stars, based on 11,826 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intuit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

12K reviews
5.0
May 4, 2012
Recommend
CEO approval
Business Outlook

Pros

- I really liked how everyone seemed to be very polite and respectful in working this seasonal ATE position - Convenience of working from home - Great online resources for information and managing your work life - Great tech support help resources

Cons

- More team-building opportunities during tax season - All ATE agents should have been trained to handle Turbotax Business - Clunky hardware (phone, computer workstation) shipped to remote employees to be set up at home; everything we needed to do our job should have been available as a web interface on our personal computer. - Work schedule was not as flexible as initially advertised - Knowledge Base for Turbotax support needs to be improved, many customer tax situations and/or Turbotax errors are still not covered by support articles.

1.0
May 3, 2012
Recommend
CEO approval
Business Outlook

Pros

1) Good compensation compared to other companies of its size 2) Nice facilities, decent cafeteria 3) Nice location 4) Relatively quick setup of laptop and network access 5) Can retreat into "touchdown" offices to focus on work and get away from the never-ending office politics there 6) Company occupies market niches that few other companies want to deal with, so it has little in the way of competition.

Cons

1) Middle management hopelessly inept and feckless - there is no adult supervision there. 2) Obsession with consensus-driven decision-making means that decisions are either never made, or they are made by the pushiest, most obnoxious people on your team. For some reason, this is generally thought of there as "collaboration." 3) If the decisions don't work out, the wrong people are usually blamed for it. 4) If the decisions don't work out, you are expected to be a "hero," and work day and night to make up for the bad decisions. Here's a hint: most of their decisions don't work out. 5) Company politics is hopelessly byzantine; it will take you months to figure it all out, especially with all of the warring cliques there. 6) Company flits from technological fad to technological fad, without any real innovation or technical vision. 7) If you are in the least bit nice as a person, you will be viewed as weak and eaten alive (figuratively speaking, of course).

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